Most leaders know that a winning, engaged culture is the key to attracting top talent—and customers. Yet, it remains elusive how exactly to create this ideal workplace —one where everyone from the front lines to the board room knows the company’s values and feels comfortable and empowered to act on them.Based on Ann Rhoades’ years of experience with JetBlue, Southwest, and other companies known for their trailblazing corporate cultures, Built on Values reveals exa...

All across the country, the best and most competitive companies are creating great cultures in which employees consider it their pleasure to give the best possible service to customers. Even in hard economic times, accomplishing that is not only possible but absolutely essential. If customers don't have much money to spend, where are they going to spend it? At a place where employees sullenly and begrudgingly take their money or one where they are happy to be of service? Based on a patent-...

From the Delaware River to the shores of Lake Erie, Pennsylvania's diverse watery habitats are home to more than 200 species of aquatic plants. In Aquatic Plants of Pennsylvania: A Complete Reference Guide, botanists Timothy A. Block and Ann Fowler Rhoads have assembled the first identification guide specific to the Keystone State yet useful throughout the Mid Atlantic region. Organized and written in a way that will make information easily accessible to specialists and nonspecial...

From the Delaware River to the shores of Lake Erie, Pennsylvania's diverse watery habitats are home to more than 200 species of aquatic plants. In Aquatic Plants of Pennsylvania: A Complete Reference Guide, botanists Timothy A. Block and Ann Fowler Rhoads have assembled the first identification guide specific to the Keystone State yet useful throughout the Mid Atlantic region. Organized and written in a way that will make information easily accessible to specialists and nonspecial...

#1 INTERNATIONAL BESTSELLER • “A landmark manifesto" (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challe...

2012 Audie Award Finalist for Audiobook of the YearWalter Isaacson’s “enthralling” (The New Yorker) worldwide bestselling biography of Apple cofounder Steve Jobs.Based on more than forty interviews with Steve Jobs conducted over two years—as well as interviews with more than 100 family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the roller-coaster life and searingly int...

**#1 NEW YORK TIMES BESTSELLER • The “mercilessly entertaining” (Vanity Fair) instant classic “about the nature of identity and the terrible secrets that can survive and thrive in even the most intimate relationships” (Lev Grossman, Time “One of the Best Books of the Decade”)—now featuring never-before-published deleted scenesTHE NEW YORK TIMES’S BEST THRILLER OF THE CENTURY • ONE OF TIME'S 100 BEST MYSTERY AND THRILLER BOOKS OF ...

A REESE'S BOOK CLUB PICKA #1 New York Times bestseller, Wall Street Journal Best Book of the Year, and soon to be a major motion picture, this unforgettable novel of love and strength in the face of war has enthralled a generation.With courage, grace, and powerful insight, bestselling author Kristin Hannah captures the epic panorama of World War II and illuminates an intimate part of history seldom seen: the women's war.

A "thoughtful, intelligent" ( New York Times Book Review ) gardening book about how to create a garden that nurtures the wildlife surrounding it.Many gardeners today want a home landscape that nourishes and fosters wildlife, but they also want beauty, a space for the kids to play, privacy, and maybe even a vegetable patch. Sure, it's a tall order, but The Living Landscape shows you how to do it. You'll learn the s...

It's Never Been Easier to Grow Orchids at HomeHave you heard that orchids are impossible to cultivate? Do you love orchids' exotic flowers but despair of ever having one survive in your home? Thing again! With simple instructions and straightforward advice from professional orchid grower Mary Carol Frier, you'll find that orchids can thrive on your home windowsill, rewarding you year after year with gorgeous blooms.What makes an orchid "easy care"? The six orchids featured in...

This comprehensively updated and expanded edition of the region’s best-selling field guide to trees offers much, much more than the highly successful first edition. Fully updated text (including additional species entries) and distribution maps, numerous new photographs and a new 87-page section of full-tree photographs makes this well-loved guide even more indispensable in the field.Southern Africa has a rich variety of tree species, with an estimated 2 100 indigenous species and ...

The Bamboo Plant Care book discusses everything you need to know about growing and caring for Bamboo.Learn about the bamboo plant types, growing bamboo plants, bamboo care, indoor bamboo, growing bamboo indoors, clumping bamboo, transplanting bamboo, bamboo seeds, and even popular bamboo crafts such as flooring, fencing, blinds and much more.If you have ever wanted to grow this beautiful and useful plant yourself, you really need to purchase this Book which tells you everyt...