For eight years, the San Francisco neighborhood of Bernal Heights was mired in controversy. Traditionally a working-class neighborhood known for political activism and attention to community concern, Bernal house a diverse population of Latino, Filipino, and European heritage. The branch library, beloved in the community, was being renovated, raising the issue of whether to restore or paint over a thirty-year-old mural on its exterior wall. To some of the residents the artwork represented ...

This clearly articulated statement offers a hopeful and workable approach to conflict—that eternally beleaguering human situation. John Paul Lederach is internationally recognized for his breakthrough thinking and action related to conflict on all levels—person-to-person, factions within communities, warring nations. He explores why "conflict transformation" is more appropriate than "conflict resolution" or "management." But he refuses to be drawn into impractica...