The modern lawyer is expected to be technically excellent, emotionally intelligent, adaptable and commercially aware – often all at once. But legal workplaces are not one-size-fits-all, and neither are the people who work in them. To thrive in today’s legal profession, lawyers must master the human skills that underpin trust, influence and effective leadership. Fundamental Skills for Modern Lawyers is a practical, insight-driven guide to the capabilities that increasingly define successful...

A compelling, highly readable guide that reveals how and why building trusting relationships at work offers a competitive edge.Trust is the basis of all relationships—at work and beyond. We naturally want to bond with others with whom we can relate and on whom we can rely—and vice versa.That's why creating meaningful working relationships by trusting and being trustworthy adds value. Whether you're leading a team, building partnerships, selling, or collabor...

A must have for all practising and aspiring consultants and strategists, this book covers a wide range of consultancy tools and techniques that are well displayed, well described and well referenced. The tools and techniques are helpfully divided in to twenty recognisable skills sectors within management consultancy fields and specialisms.The depiction of the content with diagrams aids the process of quick reference and ease of understanding. The tools and techniques can be utilise...

***The Strategic Planning Workbook***is an invaluable, ready-to-use guide to creating and implementing a strategic plan. Refreshingly free of the usual grand business models peddled by consultants, this book provides the concepts needed to do the thinking, the tools to gather the necessary information, the techniques to make your decisions and the frameworks to translate conclusions into action plans. With a strong focus on matching the right kind of strategy to your business and the all-i...

Discover how to become an effective strategic thinkerSome people seem to achieve the best results, again and again. Is it luck? Or is it strategy?How to Think Strategically equips you with the skills you need to make the best decisions and develop a powerful strategic mindset.This hands-on guide tackles both the thinking and the doing, helping you develop a robust strategic plan. It offers a six-step framework that addresses key questions, including:

Illustrates how managers can inspire individuals or teams to develop. Sets out guidelines on how to reduce negativity, boost positive feelings and foster enthusiasm and involvement.

Are you managing a team in manufacturing line? You feel that the company has huge potential to move on, and there's a missing piece that's preventing it? It can be Lean Manufacturing.Develop by Toyota and implemented all around the world, lean manufacturing is one of the best way to reduce waste. Learn how to work towards this direction and you'll see your profits sore!This ebook compiles tons of tips from REAL company owners, sharing what LEAN is all about. Study it, imple...

Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share.Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, deali...

The trouble with change management is that there is an awful lot written and discussed about the failure rate of change projects. But how do you implement major change successfully? With Successful Change youll understand how organisations and people connect and learn how to successfully facilitate change when people have to adopt new ways of working that are a significant departure from their current practices. Successful Change will help you understand how a people-centred change methodo...

Managing Strategy provides a series of checklists designed to help managers get to grips with analysing their organisations and developing and implementing strategic plans and options.It covers a range of topics, including:Understanding organisational culturePerforming SWOT and PEST analysesResearching new marketsCorporate mission and valuesSetting objectivesPerformance measurement and balanced scorecardStrategic optionsThe c...

If you want to be the best, you have to have the right skillset.From managing and motivating people and teams to performance management and appraisals, THE ULTIMATE MANAGEMENT BOOK is a dynamic collection of tools, techniques, and strategies for success.Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.This is your complete course in modern management.ABOUT THE SERIES

Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your company. Split into two parts, you’ll discover:Why cus...