Customer care and customer service?Could your customer service be improved?Do you need help making sure you get it right every time?Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core.Making sure your customer...

Dani has been on the hunt for something the nice boys back home can't provide. She wants to lose control, to give it over to someone--something--that won't be gentle or kind. No, Dani needs her deep, burning desire to be fulfilled. She needs to be dominated and used, even if she has to travel to the middle of the African Safari to hunt the creature that will take everything she offers.

"Food," says Ruby Ann Boxcar, "is one thing all trailer park people have in common, followed by their undyin' love of Elvis and the reproduction of ugly children." The recipes of trailer dwellers are unlike any others. Its been known to make men turn championship wrestling off, large women in double knit polyester slacks dance, and derelict children smile. That's why Ruby Ann has taken the time to write down her favorite recipes in an easy to read cookbook (The Down Home Trailer Park Cookb...

The stunning debut novel by the Winner of the Allen & Unwin Fiction Prize 2025. An emotionally charged exploration of what happens when one moment changes everything.A child disappears in broad daylight—and no one sees a thing.Three-year-old Oliver, known as Apple Man, vanishes from a remote car park while his young father, Scott, carries fishing gear down to the beach. When he returns, the car is empty. His son has vanished without a trace.Apple Man's mother, Fae, ...

This new volume offers an exploration of integrating polymers and functional materials for a cleaner environment by using state-of-the-art technologies and new research. Linking theory and practice and providing up-to-date technical information on sustainable technologies, the book delves into a wide array of crucial topics to provide valuable insight into complex sustainable development methods. It addresses the paramount concern of safety in polymers and functional materials, tackling ch...

A simple little bumble bee, different from his friends, shares the lesson he has learned, that in the eyes of his creator, and by the faith he is given, he is beautiful.

Krystal Ball is hoping for a dream birthday, but her fortune-telling talents are giving her nightmares.

It's the annual school bake-off, and Krystal Ball is making fortune cookies, of course! Will the cookies lead to a sweet victory, or will the competition leave Krystal sour? Find out in this adventure of Krystal Ball, fourth-grade fortune-teller.

Krystal Ball has a newfound power—she's able to communicate with animals! Will this ability be a gift, or will it lead to plenty of puppy problems? Follow the tale of this fourth-grade fortune-teller to find out.

In 1829, a pregnant woman is condemned to die for a murderous act of rebellion. Meanwhile, in North Carolina, a woman is accused of giving sanctuary to runaway slaves. Dessa Rose is the heartwarming story of an extraordinary friendship between two strong, remarkable women from very different backgrounds, both caught in the shadow of slavery in the 19th-century South. One is an escaped Black slave under sentence of death; the other is a white woman committed to end the horrors her ...

Offering practical treatment strategies for CO2 emission generated from various energy-related sources, CO2 Capture, Utilization, and Sequestration Strategies emphasizes carbon capture, utilization, and sequestration (CCUS) with special focus on methods for each component of the strategy. While other books mostly focus on CCS strategy for CO2, this book details the technologies available for utilization of CO2, showing how it can be a valuable renewable source for chemicals, mater...

An overview of the current state of nanotechnology-based devices with applications in environmental science, focusing on nanomaterials and polymer nanocomposites.The handbook pays special attention to those nanotechnology-based approaches that promise easier, faster and cheaper processes in environmental monitoring and remediation. Furthermore, it presents up-to-date information on the economics, toxicity and regulations related to nanotechnology in detail. The book closes with a lo...