Tips, techniques, and trends on harnessing dashboard technology to optimize business performanceIn Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have ...

The new edition will build on the framework for understanding performance dashboards, include all new strategies, techniques, and case studies. It will include the latest examples of successful dashboard solutions and models. Sample chapters include: Performance Dashboards in Action, What are Performance Dashboards, BPM and the Dashboard, Dashboard Solutions, Challenges and Pitfalls, Implementing Next Generation Dashboards: Best Practices and Lessons Learned, and the Dashboard Maturity Mod...