In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy--and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset--great employees!

Revised and updated for the first time since original publication!Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world."If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is t...

Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.In his groundbreaking books, Hug Your Customers-a Wall Street Journal bestseller-and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one of the most successful small busin...

Today, when social networking is the hottest buzz word and 'relationships' are things that can happen virtually, top CEO and inspirational speaker Jack Mitchell is totally committed to bringing back the human connection in our businesses and our lives. Now, in Hug Your People*,* Jack shares his 5-step plan for creating a winning team...* Be NICE - because how you treat one another is as important as how you treat your customers...

Revised and updated for the first time since original publication!Here is the 200,000-copy staple, praised by Warren Buffett as "a gem ... I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world."If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is t...

Young Aulus Spurinna’s homeland, Etruria, has fallen prey to a rebel league of soldiers lead by Manlius, an experienced and dangerous Roman warrior. When his uncle dies under a cloud of mystery, Spurinna must take his uncle’s place as the landowner of all Etruria. In order to save his homeland from Manlius, Spurinna travels to Rome to seek help from a Consul, Cicero. On his journey, Spurinna teams up with Cicero’s daughter, Tullia, and together they unravel a conspiracy that could overthro...

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the...

Anyone who thinks ancient history is dry will think again after dipping into these ocean blues. Here, political corruption, intrigue, high-seas adventure, romance, and comedy are all presented in abundance by the likable Marcus Oppius Sabinus, a teenager with a very contemporary attitude. Marcus is unwittingly involved by his cousin in “promoting” the ambitious young Julius Caesar in an upcoming Roman election. When Marcus proves to be even better at bribery than his cousin had hoped, he i...

In Subconscious Journeys, Jack Mitchell explores the human mind and its connection to life, death, disease, and the probability of extended life. Most diseases, if not all, are formed and intensified through repressed fears that form emotional barriers within the subconscious mind. Lifestyles are then conscientiously directed and enforced within the conscious mind through the growing emotional needs of the personality. Subconscious Journeys is a study of the human mind. The mind is divided...

Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.In his groundbreaking books, Hug Your Customers—a Wall Street Journal bestseller—and Hug Your People, Jack Mitchell brought a warm human touch to the often-cold, bottom-line world of business. As the CEO of Mitchell’s clothing stores, one of the most successful small busin...

On a wintry evening in 1917, university professor Earle Terry listened with guests as the popular music of the day filtered from a physics laboratory in Science Hall into a receiving set in his living room. Little did they know that one hundred years of public service broadcasting had just begun. Terry’s radio experiment blossomed into a pioneering endeavor to carry out the "Wisconsin Idea," a promise to make the university’s knowledge accessible to all Wisconsinites, in their homes, state...

Whistleblowing: Law and Practice is the leading reference work on whistleblowing law and practice in England and Wales, offering up-to-date, practical guidance on the key issues that arise in practice, and making use of checklists and worked examples. The book provides comprehensive coverage of the protection given to whistleblowers by the Employment Rights Act and other legislation, and the way in which the European Convention on Human Rights affects the approach to statutory int...