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Recomendados para você

Audiolivro

Who Can You Trust?

How Technology Brought Us Together – and Why It Could Drive Us Apart

de Rachel Botsman ...

Narrado por Caroline Baum ...

Integral

10 horas 32 min

Penguin presents the audiobook edition of Who Can You Trust? by Rachel Botsman, read by Caroline Baum.Nominated for the Business Book Awards 'Embracing Change' categoryIf you can't trust those in charge, who can you trust?From government to business, banks to media, trust in institutions is at an all-time low. Widespread corruption, elitism and economic disparity have led to a worldwide upsurge of ... Leia mais

R$ 77,75

Penguin presents the audiobook edition of Who Can You Trust? by Rachel Botsman, read by Caroline Baum.Nominated for the Business Book Awards 'Embracing Change' categoryIf you can't trust those in charge, who can you trust?From government to business, banks to media, trust in institutions is at an all-time low. Widespread corruption, elitism and economic disparity have led to a worldwide upsurge of
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Audiolivro

Revolutionary Wealth

How it will be created and how it will change our lives

de Alvin Toffler, Heidi Toffler ...

Narrado por Kevin Gray, Laura Dean ...

Resumido

9 horas 46 min

Starting with the publication of their seminal bestseller, Future Shock, Alvin and Heidi Toffler have given millions of readers new ways to think about personal life in today’s high-speed world with its constantly changing, seemingly random impacts on our businesses, governments, families and daily lives. Now, writing with the same rare grasp and clarity that made their earlier books classics, the ... Leia mais

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Starting with the publication of their seminal bestseller, Future Shock, Alvin and Heidi Toffler have given millions of readers new ways to think about personal life in today’s high-speed world with its constantly changing, seemingly random impacts on our businesses, governments, families and daily lives. Now, writing with the same rare grasp and clarity that made their earlier books classics, the
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Audiolivro

McMindfulness

How Mindfulness Became the New Capitalist Spirituality

de Ronald E Purser ...

Narrado por Jeff Harding ...

Integral

8 horas 35 min

Mindfulness is now all the rage. From celebrity endorsements to monks, neuroscientists and meditation coaches rubbing shoulders with CEOs at the World Economic Forum in Davos, it is clear that mindfulness has gone mainstream. Some have called it a revolution.The evangelical promotion of mindfulness as a panacea for all that ails us has begun to give way to a backlash, with questions arising ... Leia mais

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Mindfulness is now all the rage. From celebrity endorsements to monks, neuroscientists and meditation coaches rubbing shoulders with CEOs at the World Economic Forum in Davos, it is clear that mindfulness has gone mainstream. Some have called it a revolution.The evangelical promotion of mindfulness as a panacea for all that ails us has begun to give way to a backlash, with questions arising
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Audiolivro

Subscribed

Why the Subscription Model Will Be Your Company’s Future—and What to Do About It

de Tien Tzuo, Gabe Weisert ...

Narrado por Tien Tzuo, Dan Woren ...

Integral

7 horas 41 min

Penguin presents the audiobook edition of Subscribed by Tien Tzuo and Gabe Weisert, read by Dan Woren with an introduction read by Tien Tzuo.Includes a bonus PDF of illustrations.Today's consumers prefer the advantages of access over the hassles of ownership. It's not just internet services like Netflix and Spotify; even industrial firms like GE and Caterpillar are reinventing themselves as ... Leia mais

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Penguin presents the audiobook edition of Subscribed by Tien Tzuo and Gabe Weisert, read by Dan Woren with an introduction read by Tien Tzuo.Includes a bonus PDF of illustrations.Today's consumers prefer the advantages of access over the hassles of ownership. It's not just internet services like Netflix and Spotify; even industrial firms like GE and Caterpillar are reinventing themselves as
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Audiolivro

Transformando a sua vida financeira

de Brad Klontz, Brad Klontz ...

Narrado por Márcio Lino ...

Resumido

35 min

Importante estar consciente da situação financeira à sua volta – prestar atenção a informações importantes como o mercado imobiliário em sua área, ou a taxa de desemprego em sua atividade, para lembrar a si mesmo que os problemas que está enfrentando não são apenas seus. ... Leia mais

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Importante estar consciente da situação financeira à sua volta – prestar atenção a informações importantes como o mercado imobiliário em sua área, ou a taxa de desemprego em sua atividade, para lembrar a si mesmo que os problemas que está enfrentando não são apenas seus.
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Audiolivro

Exploring Customer Gratitude Magic

"Transform your approach to customer gratitude with captivating audio lessons for unforgettable service success!"

de Garrick Morley ...

Narrado por Alan Winnigton ...

Integral

1 hora 42 min

Exploring Customer Gratitude Magic⭐⭐ Simplified Guide & Explanations Included ⭐⭐Are you eager to advance in your career and enhance your expertise in fostering customer relationships through gratitude?Searching for a thorough guide that equips you with all the essential tools to empower connections, transform relationships, and thrive in gratitude?Your quest ends here!<... ... Leia mais

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Exploring Customer Gratitude Magic⭐⭐ Simplified Guide & Explanations Included ⭐⭐Are you eager to advance in your career and enhance your expertise in fostering customer relationships through gratitude?Searching for a thorough guide that equips you with all the essential tools to empower connections, transform relationships, and thrive in gratitude?Your quest ends here!<...
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Audiolivro

How To Win Customers And Keep Them For Life

An Action-Ready Blueprint for Achieving the Winner's Edge!

de Michael Leboeuf, Ph.D. ...

Narrado por Michael Leboeuf, Ph.D. ...

Resumido

1 hora 29 min

From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.The success of any business depends on knowing the answers to these important questions:Why do some people buy once...and ... Leia mais

R$ 51,73

From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.The success of any business depends on knowing the answers to these important questions:Why do some people buy once...and
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Audiolivro

Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty

de Ralph Headley ...

Narrado por Marcus Mulenga ...

Integral

16 min

Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer LoyaltyCustomers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal ... Leia mais

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Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer LoyaltyCustomers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal
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Audiolivro

The Inner Game of Selling

Discovering the Hidden Forces that Determine Your Success

de Ron Willingham ...

Narrado por Ron Willingham ...

Resumido

2 horas 17 min

Selling is 85% emotional and 15% logical.Forget everything you've been taught about selling -- forget the hardsell, forget negotiation strategies, forget those closing techniques. In The Inner Game of Selling, Ron Willingham debunks the familiar myths about "sales skills," showing that those tired methods are too shallow and manipulative to do anything but alienate potential customers and drain ... Leia mais

R$ 77,63

Selling is 85% emotional and 15% logical.Forget everything you've been taught about selling -- forget the hardsell, forget negotiation strategies, forget those closing techniques. In The Inner Game of Selling, Ron Willingham debunks the familiar myths about "sales skills," showing that those tired methods are too shallow and manipulative to do anything but alienate potential customers and drain
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Audiolivro

X

The Experience When Business Meets Design

de Brian Solis ...

Narrado por Steven Menasche ...

Integral

6 horas 25 min

Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around?Without defining experiences, brands will become victim to whatever people feel and share. In an always-on world where everyone is connected to information and also one another, customer experience is your brand.Great products are no longer good enough to ... Leia mais

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Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around?Without defining experiences, brands will become victim to whatever people feel and share. In an always-on world where everyone is connected to information and also one another, customer experience is your brand.Great products are no longer good enough to
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Audiolivro

Reason to Be Happy

Why logical thinking is the key to a better life

de Kaushik Basu ...

Narrado por Esh Alladi ...

Integral

5 horas 42 min

Brought to you by Penguin.Why do our friends have more friends than we do? Can simple maths help us with our self-esteem? And how can game theory offer solutions to the climate emergency?When we reason well, it is easier to be happy (and good and also, you know, right). But when dealing with others, it's not enough to be clever - you must be able to put yourself in the shoes of the clever person ... Leia mais

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Brought to you by Penguin.Why do our friends have more friends than we do? Can simple maths help us with our self-esteem? And how can game theory offer solutions to the climate emergency?When we reason well, it is easier to be happy (and good and also, you know, right). But when dealing with others, it's not enough to be clever - you must be able to put yourself in the shoes of the clever person
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Audiolivro

Beyond a Passion for Excellence

Part 1: Competing Internationally

de Tom Peters ...

Narrado por Tom Peters ...

Resumido

1 hora

Spend an hour sharpening your business chops with Tom Peters in this exclusive audio program and find out why Beyond a Passion for Excellence is the way of the future. An original program by the co-author of In Search of Excellence and A Passion for Excellence. ... Leia mais

R$ 59,45

Spend an hour sharpening your business chops with Tom Peters in this exclusive audio program and find out why Beyond a Passion for Excellence is the way of the future. An original program by the co-author of In Search of Excellence and A Passion for Excellence.
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Audiolivro

The Velvet Rope Economy

How Inequality Became Big Business

de Nelson D. Schwartz ...

Narrado por Jason Culp ...

Integral

12 horas 33 min

From New York Times business reporter Nelson D. Schwartz comes a gripping investigation of how a virtual velvet rope divides Americans in every arena of life, creating a friction-free existence for those with money on one side and a Darwinian struggle for the middle class on the other side.In nearly every realm of daily life--from health care to education, highways to home security--there is an ... Leia mais

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From New York Times business reporter Nelson D. Schwartz comes a gripping investigation of how a virtual velvet rope divides Americans in every arena of life, creating a friction-free existence for those with money on one side and a Darwinian struggle for the middle class on the other side.In nearly every realm of daily life--from health care to education, highways to home security--there is an
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Audiolivro

Swiped

How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves

de Adam Levin ...

Integral

7 horas 23 min

Increasingly, identity theft is a fact of life. We might once have hoped to protect ourselves from hackers with airtight passwords and aggressive spam folders, and those are good ideas as far as they go. But the truth is, there are people out there -- a lot of them -- who treat stealing your identity as a full-time job.One such company is a nameless firm located in Russia, which has a trove of ... Leia mais

R$ 181,15

Increasingly, identity theft is a fact of life. We might once have hoped to protect ourselves from hackers with airtight passwords and aggressive spam folders, and those are good ideas as far as they go. But the truth is, there are people out there -- a lot of them -- who treat stealing your identity as a full-time job.One such company is a nameless firm located in Russia, which has a trove of
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Audiolivro

Built on Belief

Why Cultures of Commitment Are the Competitive Advantage

de Matt Marcotte ...

Narrado por Matt Marcotte ...

Integral

4 horas 44 min

What Fuels Successful Brands? Belief.In Built on Belief, author and leadership advisor Matt Marcotte offers a powerful reminder that people—not products—are a brand’s secret sauce. This time-tested narrative shows what happens when leaders and teams turn belief into a competitive advantage.Belief fuels commitment—and commitment beats compliance every time.This book is for leaders who value ... Leia mais

R$ 59,79

What Fuels Successful Brands? Belief.In Built on Belief, author and leadership advisor Matt Marcotte offers a powerful reminder that people—not products—are a brand’s secret sauce. This time-tested narrative shows what happens when leaders and teams turn belief into a competitive advantage.Belief fuels commitment—and commitment beats compliance every time.This book is for leaders who value
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Audiolivro

The Middle-Class Millionaire

The Rise of the New Rich and How They Are Changing America

de Russ Alan Prince, Lewis Schiff ...

Narrado por Lloyd James ...

Integral

7 horas 57 min

In this groundbreaking book, Russ Alan Prince and Lewis Schiff examine the far-reaching impact of the middle-class millionaires—people who enjoy a net worth ranging from one to ten million dollars who have earned rather than inherited their wealth. Comprising 8.4 million households, these working rich are exerting a powerful influence on our attitudes and on society. They believe in the benefits ... Leia mais

R$ 87,98

In this groundbreaking book, Russ Alan Prince and Lewis Schiff examine the far-reaching impact of the middle-class millionaires—people who enjoy a net worth ranging from one to ten million dollars who have earned rather than inherited their wealth. Comprising 8.4 million households, these working rich are exerting a powerful influence on our attitudes and on society. They believe in the benefits
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Audiolivro

Customer Relationship Management

A powerful tool for attracting and retaining customers

de 50minutes ...

Narrado por Sara Wright ...

Séries series Management & Marketing
Integral

24 min

Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to ... Leia mais

R$ 154,90

Understand customer relationship management in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide.Customer relationship management is a valuable tool in an increasingly competitive business world. It allows companies to find out who their customers are and what they want, which enables them to tailor their communication and offers to
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Audiolivro

Seeing the How

Transforming What People Do, Not Buy, To Gain Market Advantage

de Allen P. Adamson ...

Narrado por Alan Carlson ...

Integral

7 horas 18 min

Among today’s most successful businesses are those that have significantly transformed our daily routines. This focus on the consumer experience, not solely on product, has enabled them to drive remarkable growth and customer loyalty and, in many cases, to create totally new marketplace categories.Seeing the How invites you to reimagine your brand, company, or idea through the lens of consumer ... Leia mais

R$ 151,32

Among today’s most successful businesses are those that have significantly transformed our daily routines. This focus on the consumer experience, not solely on product, has enabled them to drive remarkable growth and customer loyalty and, in many cases, to create totally new marketplace categories.Seeing the How invites you to reimagine your brand, company, or idea through the lens of consumer
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Audiolivro

What to Ask

How to Learn What Customers Need but Don't Tell You

de Andrea Olson ...

Narrado por Rachel Perry ...

Integral

4 horas 53 min

Does capturing customer feedback feel like a pointless exercise?No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like "Ask open-ended questions," "Identify patterns," or "Extract insights." What's needed is a way to discover what we ... Leia mais

R$ 103,52

Does capturing customer feedback feel like a pointless exercise?No matter the number of surveys, interviews, or studies conducted, we regularly fail to uncover those gems needed to make our organization stand out. It's no surprise given that "expert" guidance states the obvious, like "Ask open-ended questions," "Identify patterns," or "Extract insights." What's needed is a way to discover what we
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Audiolivro

What Your Customer Wants and Can’t Tell You

Unlocking Consumer Decisions with the Science of Behavioral Economics

de Melina Palmer ...

Narrado por Rachel Perry ...

Integral

8 horas 12 min

Unlocked: How to Get Inside the Customer's Mind with the Psychology of Behavioral Economics explains why people buy—and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.Behavioral economics is the future of brands and business. Unlocked goes beyond an academic ... Leia mais

R$ 103,52

Unlocked: How to Get Inside the Customer's Mind with the Psychology of Behavioral Economics explains why people buy—and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.Behavioral economics is the future of brands and business. Unlocked goes beyond an academic
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Audiolivro

Cloudmoney

Cash, Cards, Crypto and the War for our Wallets

de Brett Scott ...

Narrado por Coleman Pedigo ...

Integral

8 horas 23 min

Brought to you by Penguin.The reach of corporations into our lives via cards and apps has never been greater; many of us rarely use cash these days. But what we're told is a natural and inevitable move is the work of powerful interests. And the great battle of our time is the battle for ownership of the digital footprints that make up our lives.In Cloudmoney, Brett Scott tells an urgent and ... Leia mais

R$ 91,89

Brought to you by Penguin.The reach of corporations into our lives via cards and apps has never been greater; many of us rarely use cash these days. But what we're told is a natural and inevitable move is the work of powerful interests. And the great battle of our time is the battle for ownership of the digital footprints that make up our lives.In Cloudmoney, Brett Scott tells an urgent and
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Audiolivro

Wirtschaftspsychologie - Grundlagen | 2 in 1 Buch

Den Einfluss der Psychologie in wirtschaftlichen Prozessen durchschauen und gekonnt einsetzen. 46 Phänomene in der Wirtschaft leicht erklärt.

de Florian Wohlmuth, Leonhardt Seitz ...

Narrado por Florian Wolny ...

Integral

7 horas 50 min

Wirtschaftspsychologie - Alles andere als rational!Vielleicht hast Du Dich auch schon einmal gefragt, warum Menschen gewisse Produkte kaufen oder weshalb Unternehmen gerade eine bestimmte Entscheidung getroffen haben? Wer nun annimmt, dass bei den Entscheidungen allein rationale Mechanismen eine Rolle spielen irrt und vergisst dabei etwas ganz Wichtiges: die menschliche Psyche!Die ... Leia mais

R$ 77,42

Wirtschaftspsychologie - Alles andere als rational!Vielleicht hast Du Dich auch schon einmal gefragt, warum Menschen gewisse Produkte kaufen oder weshalb Unternehmen gerade eine bestimmte Entscheidung getroffen haben? Wer nun annimmt, dass bei den Entscheidungen allein rationale Mechanismen eine Rolle spielen irrt und vergisst dabei etwas ganz Wichtiges: die menschliche Psyche!Die
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Audiolivro

Giv din teenager gode pengevaner

de Anne Juel Jørgensen ...

Narrado por Katrine Bach ...

Integral

3 horas 41 min

Er du usikker på, hvordan du skal tale med din teenager om penge og forbrug, og hvilke regler du skal sætte?I denne bog giver børne- og pengeekspert Anne Juel Jørgensen konkrete råd til, hvordan du som forælder kan hjælpe din teenager med at opbygge gode pengevaner.Hun fortæller om alle de muligheder og udfordringer der er, når man som ung skal håndtere økonomi og forbrug. Om lommepengemodeller, ... Leia mais

R$ 121,59

Er du usikker på, hvordan du skal tale med din teenager om penge og forbrug, og hvilke regler du skal sætte?I denne bog giver børne- og pengeekspert Anne Juel Jørgensen konkrete råd til, hvordan du som forælder kan hjælpe din teenager med at opbygge gode pengevaner.Hun fortæller om alle de muligheder og udfordringer der er, når man som ung skal håndtere økonomi og forbrug. Om lommepengemodeller,
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Audiolivro

Os fantasmas do trauma financeiro

de Brad Klontz, Brad Klontz ...

Narrado por Márcio Lino ...

Resumido

1 hora 21 min

Nossas experiências emocionais intensas relacionadas ao dinheiro moldam os padrões de raciocínio que determinamos para nós mesmos. Ao ler, anote quais distúrbios ou comportamentos disfuncionais que mais encontram eco em você e terá uma compreensão profunda da razão pela qual age da forma como age. ... Leia mais

R$ 9,90

Nossas experiências emocionais intensas relacionadas ao dinheiro moldam os padrões de raciocínio que determinamos para nós mesmos. Ao ler, anote quais distúrbios ou comportamentos disfuncionais que mais encontram eco em você e terá uma compreensão profunda da razão pela qual age da forma como age.
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Recomendados para você

Audiolivros sobre Comportamento do consumidor

Who Can You Trust?

Revolutionary Wealth

McMindfulness

Subscribed

Transformando a sua vida financeira

Exploring Customer Gratitude Magic

How To Win Customers And Keep Them For Life

Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty

The Inner Game of Selling

X

Reason to Be Happy

Beyond a Passion for Excellence

The Velvet Rope Economy

Swiped

Built on Belief

The Middle-Class Millionaire

Customer Relationship Management

Seeing the How

What to Ask

What Your Customer Wants and Can’t Tell You

Cloudmoney

Wirtschaftspsychologie - Grundlagen | 2 in 1 Buch

Giv din teenager gode pengevaner

Os fantasmas do trauma financeiro