The SaaS Sales Method Fundamentals: How to Have Customer Conversations distills how the entire organization communicates with customers down to a simple set of interactions. These interactions happen across multiple channels, from email to phone to in person meetings. What is different about how Blueprints approaches communication is that it emphasizes Impact - understanding how everything in the customer relationship affects the customer’s business results. Sales professionals, whether Sa...

The Time Trap has shown countless readers how to squeeze the optimal efficiency--and satisfaction--out of their work day.This much-needed guide provides the quick solutions you need be more effective with your time and avoid and escape the so-called “time savers” that don’t really work. Backed by decades of research with businesspeople around the world, authors Pat Nickerson and Alec Mackenzie explain how to:set realistic goals and make commitments they can k...

If you're like the average business person, your workload is overwhelming you. There are only twenty-four hours in a day, but you keep losing time to email, billing, scheduling, transcription, and more administrative details than you can manage. You're drowning. And you're wasting your time. Why spend hours on tasks outside your strengths?If you want to be less stressed and more productive, you need help, and The Virtual Assistant Solution shows you how to skip the hassle ...

Get remote team members to interact as if they’re in the same room!Whether you’re videoconferencing with team members across the world or e-mailing a colleague sitting ten feet away, the truth is evident: technology has permanently altered the way we communicate. The virtual workplace can facilitate quicker decision making and reduced overhead. But the lack of face-to-face interaction can also impede trust, innovation, and creativity among team members....

Rethink, Redesign, Reboot.Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works.Act...

Problem Solved!Uses your favorite top-drawer tool -- the Post-it Note. Great for individuals, great for groups -- large or small.Problems come in all shapes and sizes, yet most have common characteristics that can be addressed with the techniques found in this book. Rapid Problem-Solving with Post-it Notes shows you how to use six types of techniques:The Post-up-Provides methods for getting information into chunksThe Swap So...

An instant #1 Wall Street Journal bestseller and USA Today bestseller!The remote work revolution has been rapidly accelerated by the COVID-19 pandemic. Organizations as big as Twitter have learned their employees didn't need an office to get great results, and employees are using the flexibility of remote work to live where they want, ditch their commutes and live a work-life integration that works for them.Remote work is ...

The author of The 2-Hour Job Search shows you how to land your dream job, from writing the perfect resume and cover letter to nailing any interview and negotiating your offerSteve Dalton’s 2-Hour Job Search simplified the process of finding work by utilizing technology, and now The Job Closer helps you seal the deal by applying his time-saving techniques to the surrounding steps. As a career consultant, Dalton has found that job seekers r...

Do your products take too long to get to market? The Rapid Learning Cycles framework is an approach to product development that has helped hundreds of teams get their products to market faster. When you can get your product into customers' hands faster, you see your vision brought to life sooner.  You can beat any competition to market with your best ideas. You can shorten the time it takes before your company begins to earn money from your ideas. You ...

Product management has become a critical function for modern organizations, from small startups to corporate enterprises. And yet, the day-to-day work of product management remains largely misunderstood. In theory, product managers are high-flying visionaries who build products that people love. In practice, they're hard-working facilitators who bring clarity and focus to their teams.In this thoroughly revised and expanded edition, Matt LeMay provides real-world guidance for curren...