This book provides an accessible and comprehensive overview of the basic education disciplines for undergraduates on Education Studies courses.

This is an account of the misadventures of Miss Spinks, the world's worst secretary. It is based on a real woman—who shall remain nameless. The book describes 10 incidents in her work as an incompetent secretary at a digital information company, beginning with a mishap at her job interview with the managing director of the company, when she admits that she has no qualifications, no training, and no experience in the role of secretary. But there is something innocent and endearing about her...