Learn the simplest way to improve your business communication skills. There is no fluff and no vague advice, just practical step-by-step methods you can start using today.This multi-award-winning book teaches specific methods for better business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped.Communication should be clear and concise, and we shou...

Do you want less frustrating emails at work?Would you like replies that actually answer your questions?How about getting your team to send shorter, clearer messages?If you answered yes to any of these questions this book is for you (and your team!)Effective Emails is a straightforward guide to removing the pain from writing and receiving emails at work. It is the communication skills class w...

Do you want your training to have a lasting and unforgettable impact?Are you tired of seeing your trainees forget valuable knowledge soon after training is over?If yes, you need the 39 Ways to Make Training Stick. It is a practical guide to create training that…well, sticks.• Improve retention and application.• Increase the value of your training.• Create lasting impact.Beyond the classroom, this book shifts the spotligh...

Deliver razor-sharp points in all of your work communications! This updated classic enables you to captivate any audience, create meaningful impact, and make your words matter.Every time you communicate, you're trying to move someone to feel, think, and act. You're trying to make a point. But very few communicators-regardless of their purpose or position-know their points, have true points, or even understand what a point is, rendering themselves pointless....

Are you tired of attending pointless meetings? Want to know how to fix meetings to make them more productive?If yes, this book will help.Let's be honest—most meetings suck. They're too long, don't accomplish much, and leave everyone frustrated. Sound familiar?Whether you are leading a meeting or attending someone else's, this book is a practical, no-fluff guide to making meetings shorter, more productive, and (dare I say it) less pai...

Are you tired of attending pointless meetings? Want to know how to fix meetings to make them more productive?If yes, this book will help.Let's be honest-most meetings suck. They're too long, don't accomplish much, and leave everyone frustrated. Sound familiar?Whether you are leading a meeting or attending someone else's, this book is a practical, no-fluff guide to making meetings shorter, more productive, and (dare I say it) less pa...

Communication should be clear, concise, and should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines?This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time,...

Are you tired of attending pointless meetings? Want to know how to fix meetings to make them more productive? If yes, this book will help.Let’s be honest—most meetings suck. They’re too long, don’t accomplish much, and leave everyone frustrated. Sound familiar?Whether you are leading a meeting or attending someone else's, this book is a practical, no-fluff guide to making meetings shorter, more productive, and (dare I say it) less painful.Drawing on...

Mikael Krogerus and Roman Tschäppeler have tested the forty-four most important communication theories and distilled them in book form.● Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant.● Want better meetings? Ban smartphones, use a timer, and make everyone stand up.● Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences...

Do you feel awkward when you are around people? You don’t really know what to say or how to start a conversation on a Networking event?Having problems with your boss or employees and don’t know how to convince them to follow your lead? Do you want to improve the relationships with your spouse, confidants, or friends? Or would you just like to improve your people skills and your ability to create powerfully, lasting impressions on everyone you get in touch with from this day on?Yo...

Improve your people skills with these simple habits.Do you feel awkward when you are around people?You don’t really know what to say or how to start a conversation on a Networking event?Having problems with your boss or employees and don’t know how to convince them to follow your lead?Do you want to improve your relationships with your spouse, confidants, or friends?In his book How ...

Think quickly on your feet: be smooth, funny, and clever – all at once. Goodbye awkward silences, hello conversational agility.In any interaction, witty banter is almost always the end goal. It allows you to (1) disarm and connect with anyone, (2) immediately exit boring small talk mode, and (3) instantly build rapport like you’re old friends.Flow with the conversational twists and turns like water.The Art of Witty Banter examines t...