70% of people surveyed in a Gallup poll either hate their jobs or are completely disengaged. A Harris survey revealed that only 14 percent of U.S. workers believe they have the perfect job and more than half want to change careers. According to the Labor Department, “the average person born in the later years of the baby boom held 10.5 jobs from age 18 to 40.” 54 million Americans, or 40 percent of the work force, have left their jobs looking for something better.We are living in a...

Over twenty thousand miles of highways and main streets crisscross the state of Connecticut, inviting hungry travelers and locals into the more than one hundred diners that dot the roadways. Among these eateries are some of the most prized American classic diners manufactured by such legendary builders as DeRaffele, O'Mahony, Tierney and Kullman. Author Garrison Leykam hosts a road trip to Connecticut's diners, celebrating local recipes and diner lingo--order up a #81, frog sticks or a Noa...

#1 NATIONAL BESTSELLER • Canada's most famous adman spills a career's worth of marketing secrets, so anyone can compete with the best in their business--whatever that business might be.Big companies spend a fortune marketing their wares and services. Can yours? Invariably people ask advertising veteran and CBC Radio host Terry O'Reilly one question more than any other: How does a little business compete with the big guys? After decades at the helm of an award-winni...

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update. And when done right, it's more powerful than traditional persuasion, influence, or mark...

Being a writer is not just about typing.It’s also about surviving the rollercoaster of the creative journey.Self-doubt, fear of failure, the need for validation, perfectionism, writer’s block, comparisonitis, overwhelm, and much more. When you’re going through these things, it can feel like you’re alone. But actually, they are part of the creative process, and every author goes through them too.This book collects the mindset issues that writers experience, that I hav...

Fully revised and updated: the ground-breaking, classic guide to socializing and communication in any situation to succeed in business and life.For anyone who wants to make a stronger impressions, get more use out of professional connections, or turn new acquaintances into valued, long-lasting relationships, Susan RoAne's How to Work a Room is essential reading. And this Silver Anniversary edition is fully updated to address social interaction in the digita...

Do you need to be a genius or possess mystical talents to master yourself and become more creative?Well, no.Instead, you just need to know where to look for ideas and if you’re a writer, musician or artist wondering where to look, this book will help you.This book is the second in a three-part series about the Power of Creativity for new writers, musicians, filmmakers, artists.Over the proceeding chapters, you’ll gain chosen techniques for g...

New York Times Bestseller and Wall Street Journal Bestseller! Bar Rescue's Jon Taffer presents a new guide to getting what you want in life and business--to stop making excuses so you can get back to winning.During his many years as an entrepreneur, consultant, and star of the Paramount Network's hit show Bar Rescue, Jon Taffer has witnessed the destruction that results when people bullsh*t themselves. Excuses are the root cause ...

WALL STREET JOURNAL bestseller! This brief, easy-to-read and inspiring book has become a guide for thousands of people—giving them the tools they need to find their next move, trust themselves, and take action.Ideal for: anyone who may be facing new opportunities or the unknown, including both individuals and culture-forward organizations, inspired leaders, start-ups, entrepreneurs, creatives, and people in a transitional phase of their life.If you...

Success in today's rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company's president and COO Herve Humler.This up-to-the-minute resource deliv...

Haters are not your problem. . . .Ignoring them is.Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences.The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. Critics (“haters”) can now express their displeasure faster ...

These days it's increasingly rare to have a stable career in any field. More and more of us are blending big company jobs, startup gigs, freelance work, and volunteer side projects. We take chances to expand our knowledge, capabilities, and experience. But how do we make sense of that kind of career - and explain it? Pamela Slim, the acclaimed author of Escape from Cubicle Nation, gives us the tools to have meaningful careers in this new world of work. She shows how to find the connections...