The punctuation workout for sticklers and rookies alike.The punctuation panda is back!Armed with a permanent marker, a smidgen of confidence, and a copy of ‘Can You Eat, Shoot and Leave?’, everyone now has the chance to become a member of the punctuation elite.Established punctuation sticklers:Fine-tune existing skills, taking guilty pleasure from testing your (already somewhat unsettling) seventh sense.Confused novices:Never again inflict flaw...

7 simple steps to flawless negotiationsA successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise.We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to iden...

7 simple steps to help you get what you want from networkingNetworking: get it right, and it provides an opportunity for learning and expanding your business contacts. But there are so many ways to get it wrong. Maybe you’ve learnt this the hard way, or maybe you don’t know where to start. Whether you’re setting out into the world of business for the first time, planning a return visit or want to be the best in the job you’re in, this is the book for you.Follow these 7 simp...

Voted America's Best-Loved Novel in PBS's The Great American Read"One of the most—if not the most—beloved of American novels." —The New YorkerHarper Lee's Pulitzer Prize-winning masterwork of honor and injustice in the deep South—and the heroism of one man in the face of blind and violent hatredOne of the most cherished stories of all time, To Kill a Mockingbird has been translated into mo...

The stunning Hunger Games trilogy is complete! The extraordinary, ground breaking New York Times bestsellers The Hunger Games and Catching Fire, along with the third book in The Hunger Games trilogy by Suzanne Collins, Mockingjay, are available for the first time ever in e-book. Stunning, gripping, and powerful.

Everyone wants to shine in business meetings-whether they are leading them or just participating. Perfect Phrases for Meetings provides hundreds of winning, ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a valuable tool for anyone who needs to get a message across and stand out as a leader.

The management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Management.Includes how to:• Build a goal-oriented team• Successfully manage individuals, teams and projects• Set clear goals and give quality feedback• Get things done on time and on budget• Deal with difficult situations

It's great to have a new challenge at work. Managing others, though,can be a daunting new responsibility and can be tricky if you're nowthe boss of former colleagues or friends. Packed with practical advice,it will help you sail through issues such as getting to know your team,dealing with internal politics, motivating others, and celebratingsuccess.Whatever your new job, Succeed As a New Manager will help youfind your feet and get...

The full text downloaded to your computer. With eBooks you can:search for key concepts, words and phrasesmake highlights and notes as you studyshare your notes with friendsPrint 5 pages at a timeCompatible for PCs and MACsNo expiry (offline access will remain whilst the Bookshelf software is installed.eBooks are downloaded to your computer and accessible either offline through t...

Soft skills are the skills that enable you to fit in at a workplace. They relate to your personality, attitude, flexibility, motivation, and social and emotional intelligence. Soft skills are often underestimated, yet they can be the key difference to you becoming truly effective and seen as a valued member of the team or company. In this practical and savvy guide, Dan White describes the soft skills that anyone in today's world of work needs to learn, absorb and demonstrate if they are to...

Is your profits tap dry? Why is it some businesses are magnets to their clients whilst other businesses struggle? Do your potential clients call you or is it the other way round? There are seven key factors that separate those perpetually chasing business, and those whose business, money and success chases them. In this book, Steve Jones, an expert in the field, outlines these seven factors and teaches the 'supermarket' approach of how to become a client magnet. Ten phone calls, ten appoin...

"An excellent primer for anyone struggling to keep profits ahead of costs. . . . Double Your Profits' 'take no prisoners' approach is refreshing." - William Byham, bestselling coauthor of Zapp!One of the nation's foremost management consultants shares seventy-eight proven ways to cut costs dramatically, send sales through the roof, and double profits in just six months.This timeless profit-boosting guide, considered a top business management resource by bu...