Foreword by Tia Newcomer, CEO of CaringBridgeWhen Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States—Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it is this hard for them...

How to Improve the Patient Experience is a complement to Ed Marx and Cris Ross's book, Diagnosed, which arose from their experiences as patients and as leaders driving change in healthcare. As patients, Ed had a near-fatal heart attack and prostate cancer. Cris was treated twice for stage 3 colorectal cancer. They were executives in two of the best hospitals in America when they became sick. Being in a hospital bed taught them things they never learned being around hospit...

Foreword by Tia Newcomer, CEO of CaringBridgeWhen Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States—Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it was this hard for the...

Are you a healthcare provider who wants to go above and beyond to transform patients’ lives? Do you want to be respected as a leader in your field? Can you imagine working with passion and purpose every day despite organizational demands? Do you have a desire to grow professionally?This is a practical and intuitive guide for current and future healthcare providers who want to communicate with dignity, empathy, and compassion.Discover how to develop strong communication skil...

This “comforting…thoughtful” (The Washington Post) guide to maintaining a high quality of life—from resilient old age to the first inklings of a serious illness to the final breath—by the New York Times bestselling author of Knocking on Heaven’s Door is a “roadmap to the end that combines medical, practical, and spiritual guidance” (The Boston Globe).“A common sense path to define what a ‘good’ death looks like” (USA...

Executive functioning abilities, such as attention, organisation, stress management, and social skills, are essential for success in many parts of life. Whether you've just been diagnosed with ADHD or have had it your whole life, you know that learning these abilities may be difficult. Thriving with Adult ADHD is possible, and this book provides a toolkit of knowledge, evaluations, and evidence-based activities to assist you in developing this skill set and gaining control...

"Should be read by anyone with a body. . . . Relentlessly researched and undeniably smart."— The New York TimesNamed one of BuzzFeed's "Best Books of 2021"What Doesn't Kill You is the riveting account of a young journalist's awakening to chronic illness, weaving together personal story and reporting to shed light on living with an ailment forever.Tessa Miller was an ambitious t...

Revised version with also a new chapter "closing the loop" as of November 2018If you work in health(care), this is your update on the 'future'. This book is about the digital transformation that healthcare is facing. It's not a prediction, blueprint nor is it a manual. But it is giving some insights on what is happening to health(care) and how you might best prepare for the future that's coming. It addresses all levels: physicians, nurses, patients, IT, board members & governments....

“An important antidote to the dogmatic ‘kale and vitamins’ tone of most ‘self-help’ literature.”—Alexa Tsoulis-Reay, senior writer, New York magazinePopular blogger Ilana Jacqueline offers smart and savvy advice, humor, and practical tips for living with an invisible chronic illness.Do you live with a chronic, debilitating, yet invisible condition? You may feel isolated, out of step, judged, lonely, or misunderstood...

The essential guide for every patient and familyThe doctor's office called. It's not good news. What comes next? When you are diagnosed with a life-changing illness, it can be overwhelming. While your diagnosis cannot be changed, the way you experience your illness can.In Hope for the Best, Plan for the Rest, Dr. Seow and Dr. Winemaker have combined their decades of palliative care research and experience in caring for seriously ill patients. They have harnessed the advice ...

Discover the transformative power of embracing your ADHD and turning it into your greatest strength. "ADHD for Women: Harnessing Your ADHD Superpowers" is a comprehensive guide designed specifically for women, addressing the unique challenges and opportunities that come with ADHD at every stage of life. Whether you're a teenager navigating school, a professional advancing your career, or a mother juggling family responsibilities, this book provides the tools, insights, and inspiration you ...

Med School Confidential from Robert H. Miller and Daniel M. Bissell uses the same chronological format and mentor-based system that have made Law School Confidential and Business School Confidential such treasured and popular guides. It takes the reader step-by-step through the entire med school process--from thinking about, applying to, and choosing a medical school and program, through the four-year curriculum, internships, residencies, and fellowships, to choo...