Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key conce...

If you want to be the best, you have to have the right skillset.From effective business writing and presentations to running productive meetings, THE ULTIMATE BUSINESS COMMUNICATION BOOK is a dynamic collection of tools, techniques, and strategies for success.Discover the main themes and key ideas, and bring it all together with practical exercises.This is your complete course in business communication.ABOUT THE SERIES...

The ability to hold successful meetings is crucial to anyone who wants to advance their career.Written by David Cotton, a leading expert on meetings as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to run successful meetings.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have t...

The George E. Waller Story is factual account about a young medical student embarking on the great adventure of his life. He is attending the Medical College of Virginia in Richmond. After graduating he and his brothers becomes caught up in the countries state of affairs. He, like most, didnt want this war, but like most young men his age he didnt want to miss out on the biggest event of his life time. The whole town was abuzz, all the young men wanted to enlist. George enlisted as a priva...

A SHORT COURSE IN BETTER PEOPLE MANAGEMENT.7 Lessons in Managing Difficult People is a quick course in people management, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.* Lesson 1: Understanding and preventing difficult behaviour* Lesson 2: Developing your skills ...

A SHORT COURSE IN MEETING BASICS.7 Lessons in Successful Meetings is a quick course in holding successful business meetings, giving you everything you need to know in just seven short chapters. From preparation and participation to chairing and follow-up, you'll discover the insider secrets you need to know in order to make your meeting a success.* Lesson 1: Why meetings?* Lesson 2: Preparing for a meeting* Lesson 3: Participating in a...

The Smart Solution Book explains each tool in detail – what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other.Frame problems so they can be solvedFind a solution to even the most intractable problem...

David Cotton spent 21 years with Arthur Andersen & PwC before becoming a freelance trainer. He's worked in 40 countries and his clients include the European Parliament, European Commission, UN, BBC, Syrian Ministry for Foreign Affairs, Russian Federal Commission, Croatian MOD, PwC, many Middle Eastern oil & gas companies, Manchester Business School & more.

The story revolves around two childhood friends, Manfred and Tony, who were nurtured in the country-side in the fifties and enjoyed the utopia of a nation at peace that was carefree and full of hope after WWII. Vietnam replaced all that with a dystopia where conflicting ideologies trapped one in the dehumanising cauldron of war and spat out the other onto the streets in protest against it. As they tried to adjust to a new divided Australia one hid from the society that spurned him while th...

The main character of the book, an eccentric Aleph McNaught, is at a crossroads in what he sees as a meaningless life. Abused as a child, he turns to drugs and ends up locked up in an asylum before launching into a new and wild life populated by a host of multiple personalities.McNaught, as narrator, invites the reader on a psychotic ride into his crazy headspace while commenting on the state of a fictitious society.His goal is to tilt the axis of the old world order just e...

The story revolves around two childhood friends, Manfred and Tony, who were nurtured in the country-side in the fifties and enjoyed the utopia of a nation at peace that was carefree and full of hope after WWII. Vietnam replaced all that with a dystopia where conflicting ideologies trapped one in the dehumanising cauldron of war and spat out the other onto the streets in protest against it. As they tried to adjust to a new divided Australia one hid from the society that spurned him while th...

A young Sicilian refuses to bow to the dictator Mussolini in the streets of Agira and is threatened with retribution by his Fascist thugs, the Black Shirts. He hides in the mountains near his home town and arranges for a passport to Australia in 1924. Twelve years later, when he returns to Sicily to visit his family, he discovers Mussolini's dictatorial regime is not only entrenched but also unforgiving. He could have had another life, instead he chose one of freedom as a canecutter in the...