A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit.Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deter...

Within the public sector, strategies are not designed to influence markets, but instead to guide operations within a complex environment of multilateral power, influence, bargaining, and voting. In this book, authors David McNabb and Chung-Shingh Lee examine five frameworks public sector organization managers have followed when designing public sector strategies. Its purpose is to serve as a guide for managers and administrators of large and small public organizations and agencies. This bo...

This comprehensive text introduces public management students and government and nonprofit administrators to the principles and practices of Knowledge Management. The first book to focus exclusively on knowledge management techniques in government agencies, it covers such important concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information - and then converting and disseminating these resources to all who need to share in the or...

In this book David E. McNabb and Carl R. Swenson blend their different experiences to outline the nature of the crises government leaders now face. Together they provide a foundation of knowledge from which current and future elected leaders, policy makers, and public managers can develop the knowledge and skills necessary to confront these challenges.Merging the historic, academic, and practical aspects of emergency planning and disaster response, the book fills in the missing pie...

A welcome and much-needed addition to the literature on survey data quality in social research, McNabb’s book examines the most common sources of nonsampling error: frame error; measurement error; response error, nonresponse error, and interviewer error. Offering the only comprehensive and non-technical treatment available, the book’s focus on controlling error shows readers how to eliminate the opportunity for error to occur, and features revealing examples of past and current efforts to ...

Highly readable and non-technical, this handbook is designed to help students and non-profit managers gain a working knowledge of the principles and practices of conducting qualitative case study research in public organizations. This book is a motherload of practical and comprehensive guidance to planning, conducting, analyzing, and reporting case research project findings. McNabb begins with a detailed rationale for the use of the case research approach in public administration, non-prof...

This book investigates the current and future state of freshwater and the global drive to achieve the UN sustainability goal. It first explores the major barriers to achieving the goal and then examines some of the programs water managers are adopting to overcome those barriers. These programs include finding new ways to supplement existing water supplies, and greater acceptance of alternative supplies, such as recycled waste water and desalination; green infrastructures, and rain and stor...

The third edition of Research Methods for Political Science retains its effective approach to helping students learn what to research, why to research and how to research. The text integrates both quantitative and qualitative approaches to research in one volume and covers such important topics as research design, specifying research problems, designing questionnaires and writing questions, designing and carrying out qualitative research and analyzing both quantitative and qualita...

This book is about how water managers in the United States are responding to the call for increased effort to achieve sustainable supplies of clean fresh water for present and future generations. The author, himself a participant in the water supply chain, demonstrates that while water is indeed one of life’s most essential commodities, in many parts of the United States it is one of the most stressed resources. Throughout the book the author illustrates both the good and the bad efforts t...

Off to the sidelines of the brutal western front of World War I was a nasty little campaign by British and India troops sent to secure Persian oil fields. Explaining what and how this happened in the early decades of the twentieth century goes beyond being just another history of a distant campaign in the 1914 to 1918 war. The highs and lows of what many British military planners in London considered to be a minor campaign in a distant theatre of operations proved to be a long, costly conf...

This book comprehensively explores the many different forms of collaboration in government, both formal and informal, including strategic alliances, intergovernmental networks, and public-private partnerships.Contemporary US governmental and public organizations are changing to better cope after several decades of pressures to downsize, as well as to deliver new services with declining resources and, in many cases, decaying infrastructure. To meet these challenges, public managers ...

Change is sweeping the globe, and at the government level, operational changes are prompting many public administrators to develop new management styles and ways of delivering services to their citizens. In the process, they are changing the face of government. The New Face of Government: How Public Managers are Forging a New Approach to Governance explores how national leaders are changing the art and practice of government and how public managers are shaping and guiding ...