With practical tools and strategies, this book assists readers in identifying their own thinking styles and shows how to overcome roadblocks to good judgment.

In today's competitive workplace, your ability to communicate is your most important business skill.This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal commun...

Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highes...

This book is about the power of our rational and emotional minds in our work lives. It demonstrates the essential interconnection between them for motivating us to work and for making us effective leaders. Using the metaphor of the Rider for the rational mind and the Elephant for our emotional mind, the reader instantly sees the differences between them in size and power. They serve different but interconnected functions and when they are positively aligned our work engagement and producti...

You can get anything in the world that you want, if you help somebody else get something they want. —Zig ZiglerWhether you are a parent, son/daughter, friend, employee, manager or salesperson, you are constantly influencing others to accept you, your ideas, products or services. Those who masterfully present themselves and their ideas in a win-win manner, get ahead. Those who do not, may reap short-term gains and eventually fail in their objective.Influence is critical in l...

This practical guide details ten key principles that will profoundly change the way you think about, organize, and lead the meetings that matter most.Rather than trying to change anyone's behavior, Marvin Weisbord and Sandra Janoff show you how to change the conditions under which people interact. By doing less, you help others do more.With examples from around the world, and practical tips and exercises in every chapter, Don't Just Do Something, Stand ...

A fully revised and updated edition of The Art of Managing People, offering the latest wisdom on crucial guidelines and techniques for creating a positive work environment and increasing productivity and profitability.From the award-winning authors of the bestselling management classic comes the revised and updated edition of The New Art of Managing People, featuring eight new chapters on important contemporary business issues such as ethics, dive...

Why are your smartest and most successful employees often the worst learners? Likely, they haven't had the opportunities for introspection that failure affords. So when they do fail, instead of critically examining their own behavior, they cast blame outward—on anyone or anything they can. In Teaching Smart People How to Learn, Chris Argyris sheds light on the forces that prevent highly skilled employees for learning from mistakes and offers suggestions for helping talented employ...

Lead with charisma and confidence.Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it?This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength.This volume includes ...

Empowered by the knowledge that employees are influenced by their direct supervisor more than any other leader in a company, author Jane A. G. Kise advocates intentional leadership, a style of leading that focuses on how to lead, not just what to accomplish. Learn to concentrate on your strengths and manage your professional weaknesses.Benefits:Identify your priorities and consider how they relate to the essential work of leadership.Compare your own strengths and val...