Leaders are not born. Leaders are made. Leadership is learned.There are plenty of resources focused on leadership development. They include books by leadership experts, videos, and training. While they all share concepts that resonate, most leave you fuzzy on how to make leadership real. They focus on the “what” but not the “how” of leadership.Strategic Pause shows you how to build a Personal Leadership Model that ...

This trusted reference puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips — perfect for review time, creating development plans, and monitoring performance year-round.Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as mu...

Apply software-inspired management concepts to accelerate modern marketingIn many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of customer experience touchpoints. All of these challenges are shaped by the...

Learn from the concepts, capabilities, processes, and behaviors that aligned around one strategy with the hard-won, first-person wisdom found in One Strategy.Challenging traditional views of strategy and operational execution, this book-written by Microsoft executive Steven Sinofsky with Harvard Business School professor Marco Iansiti-describes how you can drive innovation by connecting the potential of strategic opportunities to the impact of operational execution.

A small seafood restaurant attracts new customers with virtually no marketing budget. An iPad case manufacturer generates more than $1M in revenue in four months with only four employees. A voiceover company is able to connect thousands of artists with opportunities, all without expensive hardware and software. A law firm increases access to key information while dramatically reducing technology-related costs and risks. And these four companies are hardly unique. A new breed of small busin...

The easy way to grasp and use gamification concepts in businessGamification is a modern business strategy that leverages principles from games to influence favorable customer behavior on the web in order to improve customer loyalty, engagement, and retention. Gamification can be used by any department in a company (HR, Sales, Marketing, Engineering, Support, etc.), for any web-based experience (mobile, website, retail, community, etc.).Business Gamifica...

How can you start a culture of feedback that improves your organization?Turn to page 27.Want to know the most important word to an auditor?Turn to page 65.Do you train people to interrupt you? Want to stop?Turn to page 106.What is the single biggest opportunity to improve your audit?Turn to page 172.Want to hear about the funnier side of auditing?Tu...

As an industry, interactive is different. The work entails elements of software development, marketing, and advertising, yet it’s neither purely technical nor traditional “agency” work. Delivery methods are different, and because the industry is relatively new, the gap in understanding between the clients buying the work and the teams building it is often wide. Enter the geek girls guide. Nancy Lyons and Meghan Wilker don’t just tell you how to deliver digital work, they demonstrate how to...

Take your OKRs coaching skills to the next level with this practical handbook.In The OKRs Field Book: A Step-by-Step Guide for Objectives and Key Results Coaches, Ben Lamorte, a seasoned coach and management science expert, provides a structured approach for implementing objectives and key results. This book provides tips and tools that enable you to coach your OKRs clients with confidence. Lamorte analyzes foundational questions that must be answered prio...

Despite little experience managing people or departments, many managers and supervisors are promoted into these positions because of their excellent technical or professional skills. Without proper training on what to do, how to do it, and why, many fail. This is a giant problem across all businesses, and this book was written to help solve it.Managing for Success is for managers and supervisors who want to understand what their job really is, what their most impor...

A guide to product management exploring the best practices: identifying the impact-driven product, planning for success, setting up and measuring time-bound metrics, and developing a lean product roadmap.Key FeaturesIdentifying Impact-Driven ProductsInvesting in Key Business OutcomesValue mapping to maintain a lean product backlogUtilizing time-bound product metricsEliminating process wasteBook DescriptionLe...