Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want....

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those toug...

Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.PRAISE FOR CRUCIAL ACCOUNTABILITY:

An unmatched exercise in leadership and self-discovery, written by a best-selling author and the preeminent thought leader on authentic leadership todayIn the newly revised Emerging Leader Edition of the True North Fieldbook, seasoned executive and Harvard Business School Executive Fellow Bill George delivers an eye-opening discussion of how to find your leadership purpose: your True North. Through a series of reflective exercises, you’ll become a...

**“A revolutionary guide to mastering your emotional life.”—Charles Duhigg“Brilliant, engaging, and deeply insightful.”—Lisa Damour“A blueprint for navigating the emotional curveballs that life throws at us every day.”—The New York TimesINSTANT NATIONAL BESTSELLER • One of Oprah Daily’s Best Self-Help Books for Personal Growth in 2025, Next Big Idea Club’s Highly Anticipated Books, and Adam Grant’s 10 New Books to Feed Your MindA PUBLISHE...

**NATIONAL BESTSELLER • Imagine living the life you want to lead, not the one you’re willing to accept. This profound but practical book offers clear steps to stop people pleasing and start living your truth.“A powerful book. If you’ve ever compromised your principles to please others, Defy will give you the will—and skill—to stand up for yourself.”—Adam Grant, #1 New York Times bestselling author of Think Again**In a moment when many of us are an...

Winner of the Financial Times and Schroders Business Book of the Year 2023A Behavioral Scientist Notable Book of 2023A revolutionary guide that will transform your relationship with failure, from the pioneering researcher of psychological safety and award-winning Harvard Business School professor Amy Edmondson.We used to think of failure as the opposite of success. Now, we’re often torn between two ...

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The fourth and final installment in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models enables you to rapidly grasp new ...

NATIONAL BESTSELLERLONGLISTED FOR THE 2025 ANDREW CARNEGIE MEDAL FOR EXCELLENCE IN NONFICTIONA captivating memoir that immerses readers in the life of a Scottish carpenter as he perfects his craft, builds a business, and reflects on what inheritance and shared responsibility really mean.The eldest son of a master woodworker, Callum Robinson spent his childhood surrounded by wood and trees, absorbing the lessons of c...

“If you’ve ever felt like two ears aren’t enough, this book is for you. Deep Listening reveals how we can improve at hearing others—and helping them hear us too.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:ThinkingWhy do so many conversations leave us feeling unheard and disconnected? In Deep Listening, acclaimed BBC journalis...

NEW YORK TIMES BESTSELLER • 100 stunning, delicious, must-bake recipes for everyone who saves room for dessert from the wildly popular baker and social media star behind Broma Bakery.“These are recipes to make us happy from morning to midnight. Sweet Tooth is like being in the kitchen with Sarah, and that’s a treat.”—Dorie Greenspan, New York Times bestselling author of Baking with DorieSarah Fennel began...