This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Software development and software management are thus key to stay competitive in an environment that demands continuous innovation. The authors provide a comprehensive introduction to continuous innovation, the DevOps concept and lay the foundations of an innovation-oriented IT management. T...

Note: This pocket book is available in several languages: English, German, French.This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the lifecycle approach?

Information is currency. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. In this important and timely new book, Danette McGilvray presents her "Ten Steps approach to information quality, a proven method for both understanding and creating information quality in the enterprise. Her tr...

Proven Software & Systems Requirements Engineering Techniques"Requirements engineering is a discipline used primarily for large and complex applications. It is more formal than normal methods of gathering requirements, and this formality is needed for many large applications. The authors are experienced requirements engineers, and this book is a good compendium of sound advice based on practical experience." --Capers Jones, Chief Scientist Emeritus, Software Produc...

This book provides a blueprint of how to develop a discipline for process management that applies to any type of orientation.As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide, and author Sue Conger has written a helpful tool to learn more of this key component now helping companies around the world.This book has three ...

This fundamental guide on programmatic advertising explains in detail how automated, data-driven advertising really works in practice and how the right adoption leads to a competitive advantage for advertisers, agencies and media. The new way of planning, steering and measuring marketing may still appear complex and threatening but promising at once to most decision makers. This collaborative compendium combines proven experience and best practice in 22 articles written by 45 renowned expe...

Industry 4.0 refers to fourth generation of industrial activity characterized by smart systems and internet-based solutions. This book describes the fourth revolution based on instrumented, interconnected and intelligent assets. The different book chapters provide a perspective on technologies and methodologies developed and deployed leading to this concept. With an aim to increase performance, productivity and flexibility, major application area of maintenance through smart system has bee...

In this book readers will find technological discussions on the existing and emerging technologies across the different stages of the big data value chain. They will learn about legal aspects of big data, the social impact, and about education needs and requirements. And they will discover the business perspective and how big data technology can be exploited to deliver value within different sectors of the economy.The book is structured in four parts: Part I “The Big Data Opportuni...

This book gives a comprehensive overview on Software Product Management (SPM) for beginners as well as best practices, methodology and in-depth discussions for experienced product managers. This includes product strategy, product planning, participation in strategic management activities and orchestration of the functional units of the company. The book is based on the results of the International Software Product Management Association (ISPMA) which is led by a group of SPM experts from i...

This open access book constitutes papers from the 5 research workshops, the poster presentations, as well as two panel discussions which were presented at XP 2021, the 22nd International Conference on Agile Software Development, which was held online during June 14-18, 2021.XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to presen...

Why did I write this book? It seems to me that a lot of money is wasted in projects that are not well concluded and inadequately handed over to production. Mistakes during the whole project are causing this. Lack of project methodologies, under trained associates and “hidden agendas” are other typical factors. To give an analogy, an airplane flight doesn’t just end for all those on board with the landing. Some of the staff will have additional tasks and duties while others just leave the p...

Data is the foundation of the digital economy. Industry 4.0 and digital services are producing so far unknown quantities of data and make new business models possible. Under these circumstances, data quality has become the critical factor for success. This book presents a holistic approach for data quality management and presents ten case studies about this issue. It is intended for practitioners dealing with data quality management and data governance as well as for scientists. The book w...