Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments.How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible?Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict.

Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments.Conflict can be destructive. Thousands of years of history have shown that human beings have always struggled to resolve disputes calmly and nonviolently. Now our society has less respect for its institutions and authority figures than ever because most people don't know how to...

Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.All too often, we find our conversations stuck in cyclical patterns of unproductive behavior. We listen half-heartedly, react emotionally, and respond habitually, or what Chuck Wisner calls "sleep talking."Conscious Conversations explores the way we can reframe our thoughts, emotions, reactions, and interaction...

Are you the parent of an argumentative teen or a teen with an argumentative parent? Are you anticipating an argument with your boss when you ask for a raise? Are you expecting trouble from a supplier, contractor, landlord, or subordinate? Or do you just ignore conflict situations hoping that they'll magically disappear or solve themselves? The art of argument. It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's...

Scared Speechless is coauthored by talent rep and 2015 Oscar® publicist Steve Rohr and Dr. Shirley Impellizzeri, a clinical psychologist who has appeared on The Doctors, Hollywood Exes, Workout, and Dr. Drew.It really is true: What you say and how you say it speaks volumes about your professional promise and leadership potential. Whether it's giving an impromptu sales pitch or keynoting a major business conference, publi...

The inspirational story of Compass CEO Robert Reffkin, whose mother, mentors, and search for belonging taught him valuable lessons that anyone with a dream can put into action today to improve their own quality of lifeNo one expected a dreadlocked fifteen-year-old who cared more about his DJ business than his homework to grow up to become one of the youngest-ever White House fellows, create multiple nonprofits, and found a multibillion-dollar company. But ...

“Neil Irwin has written a wonderful, fascinating narrative of our fast-changing world, filled with erudite analysis and practical advice...This is a map to the modern economy—and a lodestar for navigating your career.” — Charles Duhigg, bestselling author of The Power of Habit and Smarter Faster BetterFrom New York Times bestselling author and senior economic correspondent at The New York Times, how to survive—and thrive—...

From one of the world’s most successful global leaders in architecture and design, discover a holistic, humanist approach to leadership centering on an unwavering commitment to developing well-rounded leaders within any organization.Lawrence Armstrong’s vision for competitive excellence is animated by investing in and caring about the development of the whole person and their surrounding community. Under his creative, layer-based approach, Ware Malcomb has become a...

With the global economy recovering from a steep recession, and with that recovery challenging our long-held ideas about what careers and the market can be, learning the basics of economics has never been more essential. Principles such as gains from trade, the role of profit and loss, and the secondary effects of government spending, taxes, and borrowing risk continue to be critically important to the way America's economy functions, and critically important to understand for those hoping ...

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.Divisions are on the rise around the world, and 2024 may well be a peak year. We're losing the ability to disagree without dehumanizing. There is a deep need for this practical and accessible guide to having challenging conversations in any situation, from the wo...

This audiobook narrated by acclaimed quantum physicist Jim Al-Khalili reveals how 8 lessons from the heart of science can help you get the most out of lifeToday's world is unpredictable and full of contradictions, and navigating its complexities while trying to make the best decisions is far from easy. The Joy of Science presents 8 short lessons on how to unlock the clarity, empowerment, and joy of thinking and living a little more scientifically.In ...

Have you ever wondered why some people seem to catch all the breaks and win over and over again? What do the super successful know? What is standing between you and your wildest dreams?The Book of Mistakes will take you on an inspiring journey, following an ancient manuscript with powerful lessons that will transform your life. You'll meet David, a young man who with each passing day is more disheartened and stressed. Despite a decent job, apartment, and f...