Supercharge your organization's capacity for innovationThe greatest untapped asset in an enterprise today is the ingenuity of its people. Dive into a future of work where technology empowers everyone to be a creator and builder with All Hands on Tech: The Citizen Revolution in Business Technology. This pivotal book offers a comprehensive look into the role of citizen developers—business domain experts who are driving IT-enabled innovation using technology ...

Dive into a future of work where technology empowers everyone to be a creator and builder with All Hands on Tech. This pivotal book offers a comprehensive look into the role of citizen developers—business domain experts who are driving IT-enabled innovation using technology previously reserved for professional technologists. Through case studies of citizens and citizen-enabled enterprises, the authors demonstrate how emerging technology bestows unprecedented power on these individ...

In an era where AI can generate code in minutes, why do software teams still struggle to deliver?While artificial intelligence transforms how we build software, most organizations remain trapped by friction that turns AI's promise of speed into bottleneck nightmares. Slow deployments, brittle systems, and frustrated developers create invisible drag on innovation—costing US companies $1.52 trillion annually in technical debt alone.Frictionless: 7 Steps to Remove Barriers...

Master the hottest technology around to drive marketing successMarketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and analyze customer data. CDPs are the hottest marketing technology around tod...

As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S&P 500 companies will be replaced in the next ten years. A new approach is needed.In Pr...

Connect your organization to the Internet of Things with solid strategy and a proven implementation planBuilding Internet of Things provides front-line business decision makers with a practical handbook for capitalizing on this latest transformation. Focusing on the business implications of Internet of Things (IoT), this book describes the sheer impact, spread, and opportunities arising every day, and how business leaders can implement IoT today to realize...

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work.Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals b...

****A WALL STREET JOURNAL AND USA TODAY BESTSELLER**Explore the true potential and impact of business automation**Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus?In T...

Most organizations fail to tap into the game–changing power of research. Research That Scales is the ultimate playbook for transforming your research practice, whatever its size or shape, into an impactful and efficient insight–generating engine. Use it to plan, manage, and scale a research practice that can truly propel businesses forward.Who Should Read This Book?If you’re a research leader, a researcher, or a ResearchOps speci...

Until recently, many people thought big data was a passing fad. "Data science" was an enigmatic term. Today, big data is taken seriously, and data science is considered downright sexy. With this anthology of reports from award-winning journalist Mike Barlow, you’ll appreciate how data science is fundamentally altering our world, for better and for worse.Barlow paints a picture of the emerging data space in broad strokes. From new techniques and tools to the use of data for social g...

From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience.Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizatio...

Whether you're searching for new or additional opportunities, information security can be vast and overwhelming. In this practical guide, author Christina Morillo introduces technical knowledge from a diverse range of experts in the infosec field. Through 97 concise and useful tips, you'll learn how to expand your skills and solve common issues by working through everyday security problems.You'll also receive valuable guidance from professionals on how to navigate your career withi...