Negotiating is something that we all do, whether at work or at home. But what if we come across someone who just won’t give in? How can we defend ourselves against manipulation? And how do we say ‘no’ without compromising a deal?Legend has it that the Kremlin school of negotiation was born in Russia in the 1920s, under the rule of Joseph Stalin, and it still has its followers and advocates to this day.Using the official Kremlin method and years of business experience, Igor ...

“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy CarterWINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCESWe all want to get to yes, but what happens wh...

The classic Harvard Business Review articles by renowned thinker Peter Drucker on how to take charge of your own career.Peter Drucker is widely regarded as the father of modern management, offering penetrating insights into business that still resonate today. But Drucker also offers deep wisdom on how to manage our personal lives and how to become more effective leaders. In these two classic articles from Harvard Business Review, Drucker reveals t...

In Winning, their 2005 international bestseller, Jack and Suzy Welch created a rare document, both a philosophical treatise on fundamental business practices and a gritty how-to manual, all of it delivered with Jack's trademark candor and can-do optimism. It seemed as if "no other management book," in the words of legendary investor Warren E. Buffett, would "ever be needed."Instead, Winning uncovered an insatiable thirst to talk about work. Since the book's publication, the Welches...

Bestselling author Richard Koch shows managers how to apply the 80/20 Principle to achieve exceptional results at work -- without stress or long hours.In his bestselling book The 80/20 Principle , Richard Koch showed readers how to put the 80/20 Principle -- the idea that 80 percent of results come from just 20 percent of effort -- into practice in their personal lives. Now in The 80/20 Manager, he demonstrates how to apply the principle to manage...

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships.Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information an...

In The Rule Breaker's Book of Business, Roger Mavity provides clear advice and guidance for anybody ambitious about work, yet uncertain of their route to success.The book is devoted to the simple - yet vital - idea that success at work is much more likely to be achieved if we are happy and confident in what we do. But it also believes that fun, and success, at work don't come from slavishly following the rules. On the contrary, it's only by ignoring the conventional wisdom...

Negotiate your way through any deal!In today's fast-paced business environment, where a single e-mail exchange can make or break your career, it's important that you know how to clearly and effectively discuss an agreement's terms in person as well as online. The Only Negotiation Book You'll Ever Need guides you through every stage of the process--from identifying opportunities to closing the deal--with useful negotiation techniques and tips for adapting c...

This pioneering work from leadership expert John Adair has transformed our understanding of how leadership works and how executives can become business leaders. Accessible guidance on exactly what you need to become a leader is presented in the form of a dialogue with a young business executive, and each fundamental aspect of leadership is discussed including the qualities of leadership, leadership styles, leadership functions, the difference between leadership and management, and strategi...

Overloaded? I’ll bet you are.We all lead busy lives. You fall into bed exhausted at the end of the day, feeling that you’ve got a lot done. Perhaps you are getting lots done.But is it stuff that really matters? Or is it just stuff?It’s time to wise up. You will never clear that list.Get used to the idea that some things will never get done. Not delayed. Not rescheduled. Not re-prioritized. But simply dropped.

People who are good at influencing and persuading know how to get things done. They turn crises into opportunities and opponents into allies, and they achieve much more by doing less. And the good news is that anyone can learn these skills.In How to Win at Anything, you’ll discover: The four unique ways of thinking shared by every effective influencer How to build strong, productive, and lasting alliances Over sixty practical and easily applied prin...

This book is your essential guide to the theory and practice of leadership. Whatever your level in an organisation, this is your practical handbook for getting to the top and staying there.Anyone can learn to be a great leader. And everyone can learn to lead better. This book will show you how.Its clear focus on practical, straightforward advice and guidance, delivered with refreshing honesty and humour, and with a relentless focus on the practical skills of leadership, wil...