Coaching Supervision at its B.E.S.T. contains clear strategies and real life case studies and can be used in all settings where there is a need for effective and efficient coaching supervision. The specific clean questioning technique allows the supervisor to remove assumptions and have an insightful and eagle eyed view of the whole supervision spectrum. The book follows closely the requirements for the Institute of Leadership and Management (ILM) Level 7 Masters level qualification in Coa...

Coaching Supervision at its B.E.S.T. contains clear strategies and real life case studies and can be used in all settings where there is a need for effective and efficient coaching supervision. The specific clean questioning technique allows the supervisor to remove assumptions and have an insightful and eagle eyed view of the whole supervision spectrum. The book follows closely the requirements for the Institute of Leadership and Management (ILM) Level 7 Masters level qualification in Coa...

Written by a professional toastmaster, keynote speaker and voice coach, this book gives you all you need to make an effective speech on any occasion. From weddings and christenings to fundraising events and after-dinner speeches, it offers suitable material for any occasion, with practical techniques and strategies for everything from using props to conquering stage fright and banishing your butterflies forever.Teach Yourself - the world's leading learning brand - is relaunched in ...

Leaders now find themselves working virtually and globally with extreme uncertainty and unprecedented complexity. This book - the first in the series of Tomorrow’s Global Leaders Today -advocates a new style of leadership called Executive Reflection which fills the void left by more traditional models and approaches. This radical approach for our radical times is a call to action. It is based on new research, interviews and new thinking which enable us to support, resource and encourage th...

The tools of NLP are perfect for anyone looking to move jobs. Before the interview, NLP will help you understand the language of the job advert, and mirror it in your CV and covering letter to maximise your chances of getting an interview. Preparing for the interview, this book will show how you can use NLP to learn from the best practices of people who perform brilliantly at interview. During the interview, NLP skills will help you click instantly with the interviewer and ensure you get a...

Most people are called upon to make a speech or toast at some point in their lives.This book will help the inexperienced speaker to stand up with confidence, and deliver a really effective speech or toast that is appropriate for the occasion. It also contains a variety of toasts and quotes to help those with more experience in public speaking.There are guidelines on how to prepare and deliver a mini speech, including tips on introducing humour and how to avoid embarrassing ...

The books in this bite-sized new series contain no complicated techniques or tricky materials, making them ideal for the busy, the time-pressured or the merely curious. Made An Unforgettable Speech is a short, simple and to-the-point guide to learning the basic principles of a great speech in a few short steps. Whether for a wedding, a presentation or just a special occasion, in just 96 pages you will discover how to master the essential ideas and deliver a captivating and memorable perfor...

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, whil...

The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like

“High Performance Team Coaching (HPTC) is a fantastic resource and a ‘must read’ for all Team Leaders and Coaches. The authors demystify the concepts of creating and sustaining high performance teams and how to lead and coach them. Built upon solid research and investigation along with practical and relevant action steps, it is a resource that will help move your team from average or good, to high performance in any context.” - Lillas Marie Hatala and Richard Hatala, Co-authors of Integrative...

Every organization is looking for ways to improve employee participation, loyalty and engagement; which most scholars believe could help with the organization' performance. We all know that leading with character is a good management skill for any leader that wants to be successful and effective. In this book, the following are seen as some characteristic behaviors that could distinguish a competitive and skillful leaders from others. When you are visible in the organization, know how ...

Developing your emotional intelligence just got easierExperts are beginning to agree that types of intelligence other than IQ (Intelligence Quotient) have evolved as human capacities over the last two million years. Low Emotional Intelligence Quotient or EQ can be perceived as the absence of control over the outcome of a situation. Do you ever feel like this is the case - you keep getting 'poor luck' or cannot influence better results? When you have a high ...