Bookshelves abound with theoretical analyses, how-to guides, and personal success stories by famous corporate leaders, public officials, even athletic coaches, expounding on how to lead from the top. But what about those in the middle who are increasingly tasked with trying to reshape, reorient, or recreate the capabilities of an organization?Leading Change from the Middle takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Departmen...

How can government leaders build, sustain, and leverage the cross-organizational collaborative networks needed to tackle the complex interagency and intergovernmental challenges they increasingly face? Tackling Wicked Government Problems: A Practical Guide for Developing Enterprise Leaders draws on the experiences of high-level government leaders to describe and comprehensively articulate the complicated, ill-structured difficulties they face-often referred to as ""wicked problems...

Natural disasters are often multifaceted and cause severe damage. Disasters initiated locally can become national and even global crises. Today’s world urgently needs a new body of knowledge and techniques for the mitigation of and response to disaster. Central to such a body of knowledge are disaster preparedness, emergency and crisis management systems of government, of which capacity building is becoming an increasingly important element in public administration, management and governan...

The growth and increased popularity of cruises is accompanied by a number of sustainability issues concerning the environment, the port economies and societies; on board and at shore. The sustainability imperative ultimately leads to operational, economical as well as image-related challenges for the sector's decision-makers and stakeholders. This collection of peer-reviewed papers, presented during the 3rd International Cruise Conference (Dubrovnik, Croatia), seeks to address those issues...

Business-to-business (B2B) integration is a buzzword which has been used a lot in recent years, with a variety of meanings. Starting with a clear technical definition of this term and its relation to topics like A2A (Application-to-Application), ASP (Application Service Provider), A2A, and B2C (Business-to-Consumer), Christoph Bussler outlines a complete and consistent B2B integration architecture based on a coherent conceptual model. He shows that B2B integration not only requires the exc...

Getting what you want – even if you are the boss – isn’t always easy. Almost every organization, big or small, works among a network of competing interests. Whether it’s governments pushing through policies, companies trying to increase profits, or even families deciding where to move house, rarely can decisions be made in isolation from competing interests both within the organization and outside it.In this accessible and straightforward account, Hans de Bruijn and Ernst ten Heuve...

Managing As Mission pushes the boundaries of what it means to be a nonprofit manager by making the case that managing, as a reflection of the organizational mission – the cornerstone of any nonprofit – can bring about the change nonprofits were created to achieve: a better world for all. This book contains real-world examples, interview excerpts from nonprofit managers and directors, and a series of self-reflection and organization-wide tools to develop managers and managing as a mirror of...

One of the most pivotal events in the electoral cycle is the transition of a newly elected political party from opposition to government. The incoming prime minister or premier must assemble a team of ministers, advisors, and staff that is competent and ready to govern, without disrupting the day-to-day functioning of their country or province.Off and Running sets the stage for successful transitions by describing the best practices from Canadian federal government transit...

The blame game, with its finger-pointing and mutual buck-passing, is a familiar feature of politics and organizational life, and blame avoidance pervades government and public organizations at every level. Political and bureaucratic blame games and blame avoidance are more often condemned than analyzed. In The Blame Game, Christopher Hood takes a different approach by showing how blame avoidance shapes the workings of government and public services. Arguing that the blaming phenom...

"The Devil Inside the Beltway". This chilling and personal story that reveals, in detail, how the Federal Trade Commission repeatedly bungled a critically important cybersecurity investigation and betrayed the American public.Michael J. Daugherty, author and CEO of LabMD in Atlanta, uncovers and details an extraordinary government surveillance program that compromised national security and invaded the privacy of tens of millions of online users worldwide.Background: The FTC...

This book provides an analysis of the urban government system in Bangladesh, focusing on its upper tier, the City Corporation (CC), and the institutional and legal frameworks within which it operates. Along with a discussion of the scale and magnitude of urbanization, the book presents a comprehensive analysis of the reform agendas of CCs including their functional assignments, local political leadership, local control over administration and service delivery, local fiscal autonomy and loc...

Every year the EU Commission issues thousands of rules based on powers delegated by the Council of Ministers and the European Parliament. But delegation is carefully controlled. Traditionally, control has been exerted through a system of committees of member state representatives ('comitology'). However, this system was contested by the European Parliament which was left without any influence. The Lisbon Treaty introduced a new control regime for delegated powers, the so-called delegated a...