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Showing results for "james e dion"

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2008

EN

Accessible

Make the dream of opening a retail business a reality.The fastest-growing segment of small business is retail-everything from clothing to linens, books to boats, gourmet pans to furniture. With over 30 years’ experience in retail, national expert and consultant James Dion offers practical, hands-on tips and advice on all aspects of retail business, from choosing the right business model and finding the ideal location to financing, purchasing, and marketing...

$13.99 CAD

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The Everything Guide to Starting and Running a Retail Store

All you need to get started and succeed in your own retail adventure

2010

EN

What are my start-up costs? How much will my store make? Should I sell online? How can I compete with larger stores?If you've ever considered owning a store but don't know where to start, The Everything Guide to Starting and Running a Retail Store is perfect for you. This resource will help you recognize the importance of an independent retail store in community life and the opportunities it offers for a rewarding lifestyle.This comprehensive guide shows you how to...

$29.99 CAD

The New Rules of Retail

Competing in the World's Toughest Marketplace

2010

EN

The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products and services, creating unprecedented levels of expectation. The impact of these changes is so profound that 50 percent of today's retailers and consumer companies will not survive it. Traditional business models will become extinct, and the relationship between vendors and consumers wi...

$2.99 CAD

Call of the Mall

The Author of Why We Buy on the Geography of Shopping

2004

EN

The author of the international bestseller Why We Buy—praised by The New York Times as “a book that gives this underrated skill the respect it deserves”—now takes us to the mall, a place every American has experienced and has an opinion about.Paco Underhill, the Margaret Mead of shopping and author of the huge international bestseller Why We Buy, now takes us to the mall, a place every American has experienced and has an opinion about. Th...

$18.99 CAD

Affluenza

How Overconsumption Is Killing Us—and How to Fight Back

2014

EN

A "witty yet hard-hitting" look at the symptoms, causes, and cures for America's addiction to buying more stuff ( Library Journal).NEW EDITION, REVISED AND UPDATEDaffluenza, n. a painful, contagious, socially transmitted condition of overload, debt, anxiety, and waste resulting from the dogged pursuit of more.We tried to warn you! The 2008 economic collapse proved how resilient and dangerous affluenza can be. Now in its third edition,...

$17.59 CAD

or Free with Kobo Plus

Retail-Iation

Serious and Humorous Observations on Bad Shopping Behavior

2011

EN

Spending twenty-five years in a retail environment teaches you a lot of things about shopping behavior. It also leads to a lot of pent up frustration over bad shopping habits. Donna R. Summerlin vents about the behavior store employees encounter on a daily basis in a critique that is serious, funny, and instructional. Instead of continuing to shop like normal, its time to examine your own behavior and that of your peers. Summerlin offers insights on how store employees cope with bad shoppi...

$8.99 CAD

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture


2017

EN

"Top Ten Business Books For 2017" - ForbesThe fully revised and updated edition of the classic book about Nordstrom's extraordinary customer serviceIn this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 19...

$18.99 CAD

2013

EN

This book is a no BS guide to flipping your way to financial freedom. No house flipping, No Wholesaling, No drop shipping. This is a REAL business.From cars to generators this book tells you how to create a cash business that will generate between $2000 and $5,000 a week part time. It covers where to find items to flip as well as where to sell those items and how to maximize profits for the least amount of Work!Topics include: What to flip including stuff you can get for ab...

$6.99 CAD

or Free with Kobo Plus

2012

EN

The story of Mal Coven the family man, the businessman, and the entrepreneur for whom retirement from the Biway has meant pursuing original entrepreneurial ideas -- as well as brushing up against and corresponding with celebrities Barbara Walters, Larry King, Nancy Sinatra, Jackie Mason, Bud Selig, Mort Zuckerman, Arthur Sulzberger Jr., and others.Coven reveals the secrets behind his and Abe Fish's founding and development of the Biway, a hugely successful discount chain that preda...

$10.69 CAD

or Free with Kobo Plus

Retail Product Management

Buying and merchandising

2014

EN

Accessible

Retailers must be primed to face increasingly difficult trading conditions thanks to the rise of the internet, increasingly better informed consumers, technological advances and an often competitive environment. This established textbook, now in its third edition, helps to provide students with the necessary skills to understand and tackle these challenges.Retail Product Management explains the importance of retailing as a customer-focused activity and helps to provide students of ...

$124.99 CAD

2015

EN

Fresh out of the Army in 1989, the author started at the ground floor of retail security and worked himself into a multi-store district investigator. 100's of shoplifting detentions followed by 1000's of interviews leads to a story that is both entertaining and informational. Trained in several different forms of interview and interrogation techniques the author shares how he morphed them into successful admissions by employee suspects. A must read for anyone interested in retail security,...

$2.99 CAD

or Free with Kobo Plus