Design and implement the ideal customer focusAnticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. ...

The only thing that differentiates your service or your product from any others is your creativity and innovative thinking. This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and in...

The only thing that differentiates your service or your product from any others is your creativity and innovative thinking. This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and in...

Here are 30 ideas for making a different in a world that needs you from New York Times bestselling author Seth Godin.

Here in a short, compact and concise format is the basics of how to persuade more people more effectively, more ethically, and more often. Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and educa...

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL NETWORK MARKETER?MLM TIPS & SKILLS TO BUILD YOUR DOWNLINENetwork marketing can be one of the most rewarding and lucrative careers in the world, as proven by thousands of people. However, there is much more to running a successful MLM business than simply recruiting a downline!Why Do So Few People Achieve Massive Success in Network Marketing?Simple! It's not a quick...

Network marketing companies are effective as they depend nearly solely on using and optimizing people's place of power. Blend a committed and relentless contact of this strength with excellent products, and you'll produce a company that benefits during any economy. You know why most people have a tendency to not achieve the success they desire in their business and overall life? It's because they don't know that When economic systems are full of business, the company in first spot continue...

Bestselling author offers a step-by-step program to making the right choices about a new career moveDon't fear taking the leap into a new career with this seven step program from bestselling author and life coach Talane Miedaner. Whatever the situation or economic environment, Coach Yourself to a New Career gives you the tools to take matters into your own hands by assessing your needs and strengths, finding the right work fit, weighing options and possibl...

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimat...

**Brilliantly simple, actionable guidelines for success that any business leader can immediately implement.“Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.”—John C. Bogle, founder, Vanguard**For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is ...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.What are the hardest things about being a CEO or entrepreneur, the ones that no one will tell you about? And how can you prepare yourself f...