The “revealing” (The New Yorker) insider history of the CIA from a lawyer with a “front-row seat on the hidden world of intelligence” (The Washington Post). Former CIA director George J. Tenet called Company Man a “must read.”Over the course of a thirty-four-year (1976-2009) career, John Rizzo served under eleven CIA directors and seven presidents, ultimately becoming a controversial public figure and a symbol and victim of the toxic wind...

A worker suggested moving a machine six inches. It changed everything.Nobody Ever Asked Before is a multigenerational business novel that traces the arc of participative management from the 1927 Hawthorne experiments to a modern-day factory transformation in Syracuse, New York, and into the era of artificial intelligence.It is a story about what happens when organizations stop treating workers as costs to be managed and start treating them...

Guide to create unlimited value in any organization, supported by rich, granular company storiesDrawing from real stories of how companies relentlessly improved quality, delivery, service, and cost structure, Creating Value: Empowering People for Sustainable Success that Benefits Employees, Customers, and Owners offers simple, powerful ways to think and act to unlock the nascent value of any enterprise. This book shares a dynamic business system that, when...

In 1975, fresh out of law school and working a numbing job at the Treasury Department, John Rizzo took "a total shot in the dark" and sent his résumé to the Central Intelligence Agency. He had no notion that more than thirty years later, after serving under eleven CIA directors and seven presidents, he would become a notorious public figure—a symbol and a victim of the toxic winds swirling in post-9/11 Washington. From serving as the point person answering for the Iran-Contra scandal to ap...

"Many are called but few are chosen." (Matt 22:14)Memoirs from the Heart of a Priest is a short, uplifting collection of stories detailing moments of Grace that have shaped the life and ministry of Fr John Rizzo. From his first call at age 6, witnessing the importance of the sacramental life to his dying grandfather, to moments where a simple choice against comfort and self have had a life-changing impact on others.Memoirs form the Heart of a Priest is a j...

The New York Times bestselling autobiography of a legendary political and military leader.It could be said that Leon Panetta has had two of the most consequential careers of any American public servant in the past 50 years. His first career, beginning as an Army intelligence officer and including a distinguished run as one of the most powerful and respected members of Congress, lasted 35 years and culminated in his transformational role as budget czar and ...

From the former secretary of defense, a strikingly candid, vivid account of serving Presidents George W. Bush and Barack Obama during the wars in Iraq and Afghanistan.When Robert M. Gates received a call from the White House, he thought he’d long left Washington politics behind: After working for six presidents in both the CIA and the National Security Council, he was happily serving as president of Texas A&M University. But when he was asked to help a nation mired in two wars and ...

The founder of Blackwater offers the gripping true story of the world’s most controversial military contractor.In 1997, former Navy SEAL Erik Prince started a business that would recruit civilians for the riskiest security jobs in the world. As Blackwater’s reputation grew, demand for its services escalated, and its men eventually completed nearly 100,000 missions for both the Bush and Obama administrations.It was a huge success except for one problem: Blac...

#1 NEW YORK TIMES BESTSELLER • From the bestselling author and master of narrative nonfiction comes the enthralling story of the sinking of the Lusitania“Both terrifying and enthralling.”—Entertainment Weekly“Thrilling, dramatic and powerful.”—NPR“Thoroughly engrossing.”—George R.R. MartinOn May 1, 1915, with WWI entering its tenth month, a luxury ocean liner as richly appointed as an English country...

A new edition to celebrate Alan Turing's centenary, includes a new foreword by the author and a preface by Douglas Hofstadter.Alan Turing was the extraordinary Cambridge mathematician who masterminded the cracking of the German Enigma ciphers and transformed the Second World War. But his vision went far beyond this crucial achievement. Before the war he had formulated the concept of the universal machine, and in 1945 he turned this into the first design for a digital computer....

In this #1 New York Times bestseller, Detective Harry Bosch and his rookie partner investigate a cold case that gets very hot ... very fast.In the LAPD's Open-Unsolved Unit, not many murder victims die a decade after the crime. So when a man succumbs to complications from being shot by a stray bullet ten years earlier, Bosch catches a case in which the body is still fresh, but any other clues are virtually nonexistent. Even a veteran cop would fin...

Stop pushing products—and start cultivating relationships with the right customers.If you read nothing else on marketing that delivers competitive advantage, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you reinvent your marketing by putting it—and your customers—at the center of your business.Leading experts such as Ted Levitt and Clayt...