In this insightful book, John Storm Pedersen explores the consequences of the increasing digitalisation of public welfare services. With reference to the historical contexts of welfare states, Pedersen presents the seven main elements of this digital transformation and their advantages and disadvantages.Digital Transformation and Public Welfare Services focuses on three new concepts that reflect the ways in which digital transformation is significantly altering the welfare...

Mobile phones are close to ubiquitous in developing countries; Internet and broadband access are becoming commonplace. Information and communication technologies (ICTs) thus represent the fastest, broadest and deepest technical change experienced in international development. They now affect every development sector – supporting the work of hundreds of millions of farmers and micro-entrepreneurs; creating millions of ICT-based jobs; assisting healthcare workers and teachers; facilitating p...

Understanding and demonstrating the effectiveness of efforts to improve the lives of those living in poverty is an essential part of international development practice. But who decides what counts as good or credible evidence? Can the drive to measure results do justice to and promote transformational change – change that challenges the power relations that produce and reproduce inequality, injustice and the non-fulfilment of human rights? The Politics of Evidence and Results in Internatio...

When organizations use social accounting practices, they are able to measure their performance in terms of benefits accrued to key stakeholders such as their communities, human resources, and those investing in the organization. This innovative change in accounting can lead to a fundamentally different perspective on the value of an organization. Through case studies of organizations that have implemented social accounting in the United States, Canada, India, and Scotland, Accounting f...

By problematising core HR topics and presenting significant new developments in the field, this engaging textbook will enable students to develop a nuanced and critical approach to HRM. It integrates students' understanding of the key operational aspects of HRM with the wider institutional, social, political and economic contexts in which they occur, covering important and emerging topics such as intersectionality, wellbeing, international migration, globalisation and corporate governance....

The fourth industrial revolution, characterized by digitization, artificial intelligence and augmented reality, and megatrends such as globalization, urbanization, demographic changes, and the knowledge-based economy, will trigger a series of profound technological, economic, social and environmental changes that will permanently and irreversibly change the role of the state in meeting social needs. Industry 4.0 will also change the type, nature, and scope of public goods and how they are ...

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?In this important text, the viability of performance management in public sector or...

From Risk Profiling to Enterprise Resilience introduces readers to a new approach to risk profiling theory and methodology, as well as relationships between an enterprise’s risk profile and its resilience to crises.Given the need to reflect on changes in approaches to risk and risk management in the aftermath of the COVID-19 pandemic, the book attempts to characterize the interdependencies between risk profiling processes and the processes of shaping and improving enterpri...

Canada’s fragmented healthcare system is one of the most expensive among the OECD countries, yet the quality of its performance is mediocre at best. Canada lacks a system-wide healthcare strategy that brings together many individual federal, provincial, and territorial strategies into a comprehensive and coherent whole.Managing a Canadian Healthcare Strategy is a collection of ten policy research essays by leading Canadian and international scholars who address three impor...

This work explores how reshaping budget rules and how they are applied presents a preferred means of public sector budgeting, rather than simply implementing fewer rules. Through enhanced approaches to resource flexibility, government entities can ensure that public money is used appropriately while achieving the desired results.The authors identify public budgeting practices that inhibit responses to complex problems and examine how rule modification can lead to expanded budget fl...

Research Management: Europe and Beyond addresses the myriad responsibilities related to research management and administration. The book incorporates narratives from those working in the field to provide insight into the profession. The book also offers a unique perspective on the topic by incorporating global perspectives to address the growing interdisciplinary nature of research collaboration. The book outlines practical advice for those in the research management and administration pro...

Profitable Partnering in Construction Procurement is a compilation of papers presented at the CIB W92 Symposium held in Chaing Mai, Thailand in January 1999. This volume, drawing on contributions from leading experts in construction contract procurement from 22 countries, addresses the issues of culture within organisations and national cultures and their impact on procurement, performance and profitability.Substantial coverage is given to private finance projects, privatis...