There’s a silence that falls over a house when the kids have done something unspeakable. The air gets heavy, like even the walls are holding their breath. And somewhere—maybe in the garage or behind the barn—there’s a grown man staring at the horizon, wondering what mistake in his life led to this exact moment. For Jonathan and David Whelan, that man was their father, Eddie Whelan. The Whelans are a family in which bruises are badges of honor, broken objects have stories behind them, and l...

Business transformation typically involves a wide range of visualisation techniques, from the templates and diagrams used by managers to make better strategic choices, to the experience maps used by designers to understand customer needs, the technical models used by architects to propose possible solutions, and the pictorial representations used by change managers to engage stakeholder groups in dialogue. Up until now these approaches have always been dealt with in isolation, in the liter...

Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating organizational complexity. Many organizations are addressing change in a sub-optimal way and they are operating without a clear view of where their operational risks lie. It is these dynamics that are leading organizations to recognise and embrace Business Architecture. Despite...

"Finally a funny book about parenting. Great observations. Great writing. Actually funny." —Jim Gaffigan, New York Times –bestselling authorIt's hard being a person, especially in a family, and no one knows that better than stand-up comedian, family man, and Live From Here head writer and performer, Tom Papa.How do you deal with a life filled with a whole host of characters and their bizarre, inescapable ...

The bible for bringing cutting-edge products to larger markets is now revised and updated with new insights into the realities of high-tech marketing.With over a million copies sold, Geoffrey A. Moore’s classic has become the definitive model for any company launching disruptive innovations.Why do most high-tech ventures fail? They fall into the chasm—the vast gap between the first wave of visionary early adopters and the lucrative mainstream market. If you...

New York City Book Awards Hornblower Award WinnerOne of Vogue and NPR’s Best Books of the YearThis beautifully written “masterclass in memoir” (Elle) recounts a young girl’s journey from war-torn Vietnam to Queens, New York, “showcas[ing] the tremendous power we have to alter the fates of others, step into their lives and shift the odds in favor of greater opportunity” (Star Tribune, Minne...

In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments. Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical new title shows readers how ...

Rookie cop Kate Prospero only has one more training assignment to pass before she's officially sworn in to Babylon Police Department. But the veteran cop in charge of the river patrol boat is a salty old guy isn't happy about playing tour guide to a rookie and seems even less interested in real police work. But while on patrol, they stumble on to what appears to be a floating dirty magic lab. This highly combustible situation might finally be the key to these two unlikely partners finding ...

The popular humorist discusses the intricacies of being a man, from beauty routines and DIY projects to Star Wars and the Superbowl.Everyone loves Dave Barry. His irreverent bestselling books incite universal laughter. In "The Greatest Invention in the History of Mankind is Beer" and Other Manly Insights from Dave Barry, Dave goes on a testosterone riff, enlightening all about the intricacies of being male. Men everywhere can relate to this book's ...

The popular humorist shares his hilarious observations and parenting and fatherhood.Dave Barry isn't just funny. His hilarious syndicated newspaper column and numerous best-selling books have sparked the kind of adulation that's often reserved for rock stars or world leaders. His wit cuts right to the core of life's absurdities.In "My Teenage Son's Greatest Goal in Life Is to Make Me Feel 3,500 Years Old" and Other Thoughts on Parenting from Dave Barry

Lean Software Development: An Agile ToolkitAdapting agile practices to your development organizationUncovering and eradicating waste throughout the software development lifecyclePractical techniques for every development manager, project manager, and technical leaderLean software development: applying agile principles to your organizationIn Lean Software Development

Lean Development and Agile Methods for Large-Scale Products: Key Thinking and Organizational Tools for Sustainable Competitive SuccessIncreasingly, large product-development organizations are turning to lean thinking, agile principles and practices, and large-scale Scrum to sustainably and quickly deliver value and innovation. However, many groups have floundered in their practice-oriented adoptions. Why? Because without a deeper understanding of the t...