Do you ever feel your life and career is out of balance, or that there must be more to it all than this?If you want to take control, this book will help you systematically design the next stage of your life and career to maximize your own happiness and fulfilment.FIND YOUR PURPOSE will:· help you clarify your values, strengths and purpose and understand what brings meaning for you personally· introduce principles and techniques for actively designing happines...

The "Matrix Mindset" will enable connection, cooperation and collaborative control.Global customers, supply chains and more integrated business functions mean that work now cuts across the traditional vertical silos of country and function. But the 'solution' of the matrix structure also brings multiple bosses, competing goals and higher levels of complexity. Traditional management training prioritizes clarity, predictability and control.In a matrix we need...

How to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains.Traditional management training prioritizes clarity, predictability and control. In a matrix we need to be able to balance this with the ability to tolerate ambiguity, manage uncertainty and decentralize control. Managers need an expanded toolkit to help them move from the hard to the soft, from the concrete to the ambiguous and b...

Are you ready to save a day a week? Make meetings matter again. This book could be the best investment in your productivity and engagement that you ever make.Meetings are probably the largest unmanaged cost area in large organizations. Today meetings consume about 40% of working time for managers and professionals (our most senior and expensive people). People are frustrated with too many boring, irrelevant or badly run meetings. Research shows that managerial and ...

Success can make you slowToday's managers waste an estimated 40 percent of their time on unnecessary cooperation, communication and control. Old-fashioned management skills are too expensive and slow to use in today's complex companies. When great companies grow they become more complex. This complexity starts to undermine what made the company successful: the organization slows down, it is more difficult to get things done and it becomes a less satisfying workplac...

A decade on from its first publication, the book that inspires and enables people to succeed in complex organisations is now updated for Agile working.How to work and manage others successfully in matrix organisations operating across regions and functions, with global teams, customers and supply chains.Traditional management training prioritizes clarity, predictability and control. In a matrix we need to be able to balance this with the ability to tolerate...

Do you ever feel your life and career is out of balance, or that there must be more to it all than this?If you want to take control, this book will help you systematically design the next stage of your life and career to maximise your own happiness and fulfilment.FIND YOUR PURPOSE will:· help you clarify your values, strengths and purpose and understand what brings meaning for you personally· introduce principles and techniques for actively designing happines...

A practical approach to better customer experience through service designService Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a...

THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for:...

This book is written for everyone involved in the hiring process.It will help hiring managers and recruiters find and hire more top-notch people for any job, from entry-level to senior executive. Using the two-question Performance-based Interview, anyone who is involved in assessing candidates will quickly be more effective and more accurate.Just as important, it will help job-seekers find better jobs by giving them an inside view of how most companies look for, assess and ...

Creating Intelligent Teams is a different way to initiate, manage and lead effective and positive change in teams and organisations. For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on:•how to recognise the influences on, and dynamics of, individuals and teams•how to enhance team performance•how effective leaders can boost productivity and build intelligent tea...

Geoffrey Moore is one of the most respected and bestselling names in business books. In his widely quoted Crossing the Chasm, he identified and addressed the greatest challenge facing new ventures. Now he’s back with a book for established businesses that need to learn how to adapt—or suffer the slow declines into marginalized performance that have characterized so many Fortune 500 icons in recent years.Deregulation, globalization, and e-commerce are exerting unpre...