Resilient Supply Chain Management is the ideal guide for professionals and practitioners who wish to incorporate quality management (QM) concepts into their practice to achieve a competitive advantage across all business functions. Today's supply chains face unprecedented risks from trade wars, civil unrest, extreme weather, and volatile market dynamics. Resilience is the ability to withstand these risks without hampering the growth of your business, and resilience in supply chains is esse...

Deal Making: The Secrets of Successful Negotiations is a practical guide for business students and professionals alike, structured around the author's insightful 6-phase model of successful negotiations. As a former managing director at leading automobile and railway manufacturers, the extreme pressure of difficult and lengthy negotiations with hundreds of millions of euros at stake was everyday life for Professor Marc Helmold. He has turned his extensive industry experience into a structu...

Rethinking Quality provides a thorough exploration of modern and innovative Quality Management (QM), delving into the processes and thinking required throughout the business value chain. The best and most agile quality practices in performance, particularly in production, trading, service, and information, are presented and interpreted.Beginning by renegotiating and extending how we think about QM, this text teaches the reader about modern developments and trends within this field....

Neurodiversity in Organisations closes the gap between practice and theory on the topic of neurodiversity in the world of work. Over the course of this book, the various forms of neurodiversity are described, as well as the ways in which employees and managers must successfully operate in their presence. The neurodiversity paradigm is a framework for understanding human brain function that considers the diversity within sensory processing, motor abilities, social comfort, cognition, and fo...

In today's dynamic and fast-changing world, traditional leadership models are reaching their limits. New Leadership introduces a forward-thinking, human-centered approach to managing organizations — one that empowers individuals, fosters collaboration, and builds cultures rooted in trust, purpose, and adaptability.Rather than relying on rigid hierarchies and top-down control, New Leadership promotes flat structures and lean processes. Employees are encouraged to work independently ...

This book explores neurodiversity and neurodivergence in the workplace from a practical perspective. There are estimates and surveys that assume 15 to 20 percent of all employees are neurodivergent, including people with attention deficit disorder (ADD), attention deficit-hyperactive disorder (ADHD), dyslexia, dyscalculia, and autism. In contrast to neurotypical people, they have a different way of absorbing and processing information or expressing feelings than the majority, presenting ch...

AI Unleashed examines the ways in which AI technology and other cutting-edge digital innovations are rapidly reshaping and transforming industries across the globe, and how businesses navigating this digital revolution are increasingly recognising the potential of AI to drive growth, enhance efficiency, and secure a long-term sustainable competitive advantage. The book dives into a range of pioneering AI applications, such as automated decision-making (ADM), virtual factories, large langua...

This book provides a practical and user-friendly approach to successfully transform an organization into a lean organization throughout the business value chain. The author describes comprehensively how lean management principles enable organizations to concentrate on value-adding activities and processes to achieve a long-term and sustainable competitive advantage. The book shows how lean management principles are ultimately applied in industries and explores the concepts of Kaizen and Le...

Fierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitable and long-term strategies and performance criteria in order to survive in this dynamic and hostile environment. This book provides a holistic and practical approach to strategic performance management. It combines all functions of the value chain and con...

This book equips managers and professionals with effective management tools and strategies, as well as important concepts to help them combat current challenges and problems. It provides a holistic and practical approach to lean and quality management throughout the business value chain. The author describes comprehensively how management strategies and problem-solving tools enable companies to concentrate on value-adding activities and processes to achieve the competitive advantage. This ...

This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificia...

The increasing interconnection and the unlimited exchange of data and information has led to a maximized transparency of globally offered and sold products and services. The desires, needs and wants of the consumer are the critical issues today in creating new or offering existing products and services. This book outlines successful marketing and sales strategies with a clear focus on practical relevance. It provides a systematic overview and description of selling, pricing and negotiation...