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Showing results for "mark jepperson"

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2017

EN

Work Culture directly affects the success or failure of your change initiatives, your processes, your employee performance, your business results, and customer satisfaction; without exception!Work Culture is probably the most powerful force you can shape in your business. Yet, given access to that power and influence what are you doing to make sure your Work Culture leads to success? If you are like 99% of other leaders … little to nothing!Work Culture has been called the i...

Price$13.29 CAD

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2016

EN

Teams are fast becoming a flexible and efficient way to enhance organizational performance. This Harvard Business Review collection brings together the ideas and research from Jon Katzenbach and Douglas Smith, who argue that we cannot meet the challenges ahead, from total quality to customer service to innovation, without teams. This collection includes The Wisdom of Teams and The Discipline of Teams.

Price$41.59 CADor Free with Kobo Plus

2001

EN

In a world where effective leadership is paramount, Thomas Gordon's guide stands out as a beacon of insight and practical guidance.L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies, making it an indispensable resource for leaders in all fields.

Price$16.99 CAD

Awakening Compassion at Work

The Quiet Power That Elevates People and Organizations

2017

EN

Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attrac...

Price$22.29 CAD

also available as audiobook

Leading Digital Strategy

Driving Business Growth Through Effective E-commerce

2015

EN

For a business to thrive competitively in today's marketplace, it needs to have an effective e-commerce channel. Getting it right opens up new markets and opportunities; getting it wrong leads to declining revenues and profitability. To ensure effectiveness, business leaders and decision-makers must understand how e-commerce channels work to make the best strategic choices for their business. Drawing on experience in consulting to large complex organisations and ground-breaking primary res...

Price$50.59 CAD

2016

EN

We need to change how we change.Successful organizations are proactive about change and can turn obstacles into opportunities. Thus managing change—its constant barrage, faster pace, and complexity—has become a required skill for leaders, managers, and employees alike.In Change Management Training, master trainer and innovator Elaine Biech presents a complete lineup of workshop resources and tools needed to conduct effective change management training. Help managers underst...

Price$72.79 CADor Free with Kobo Plus

Trading Psychology

The Bible for Traders


2017

EN

The emotions and mental states that dictate success or failure in Stock /Commodity and Forex Markets. Trading psychology refers to the aspects of an individual’s mental makeup that help determine whether he or she will be successful in buying and selling securities for a profit. Trading psychology is as important as other attributes such as knowledge, experience and skill in determining trading success. Discipline and risk-taking are two of the most critical aspects of trading psychology, ...

Price$2.14 CAD

2016

EN

The New and Definitive User’s Guide to Lean Six SigmaIf you’re a business manager, you already know that Lean Six Sigma is one of the most popular and powerful business tools in the world today. You also probably know that implementing the process can be more than a little challenging. This step-by-step guide shows you how to customize and apply the principles of Lean Six Sigma to your own organizational needs, giving you more options, strategies, and solutions tha...

Price$45.99 CAD

Everyday Coaching

Using Conversation to Strengthen Your Culture

2017

EN

Unleash Hidden Potential With Coaching Conversations.Coaching is not just for coaches. When everybody within an organization learns and develops coaching skills, its culture begins to change. The exchange of meaningful and actionable feedback becomes the norm and not something that only occurs during annual performance appraisals. The willingness to share insights and ideas becomes accepted and expected at all levels—up, down, and across.Virginia Bianco-Mat...

Price$34.39 CADor Free with Kobo Plus

Organizational Development and Change Theory

Managing Fractal Organizing Processes

2015

EN

This book offers a fresh perspective on organizational development and change theory and practice. Building on their recent work in quantum storytelling theory and complexity theory, Henderson and Boje consider the implications of fractal patterns in human behavior with a view toward ethics in organization development for the modern world.Building on Gilles Deleuze and Felix Guattari’s (1987) ontology of multiple moving and intersecting fractal processes, the authors offer readers ...

Price$94.81 CAD

The Future-Proof Workplace

Six Strategies to Accelerate Talent Development, Reshape Your Culture, and Succeed with Purpose

2017

EN

Face the future on the crest of the wave while the rest are pulled underThe Future-Proof Workplace is a survival guide for the new realities of business. The future is no longer some far-off destination; it is here, right now, and already changing the way we work. Historically, the sea-changes have advanced humanity and inspired us to reach even further; from the Dark Ages to the Age of Enlightenment, from agrarian to industrial societies—and today is no d...

Price$22.99 CAD

Culture Hacker

Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

2017

EN

HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY"I LOVE THIS BOOK!"—CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me"When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization."

Price$23.99 CAD