Ever had a meeting swerve into fireworks just when the deal was warming up? This fast, funny manual helps founders and GTM teams keep dignity high and temperature low—while still moving numbers in the right direction. Inside you’ll learn the Laugh Buffer that resets tone in ten seconds, the Yes‑If Pivot that turns pushback into progress, and the Three‑Beat Pause that makes you sound wise (and gives everyone room to breathe). Use the Bridge‑Then‑Split to separate people from problems, the R...

Breaking into freelancing can feel like shouting into a void—sending dozens of proposals with zero replies, stressing over your Job Success Score, and wondering if you’ll ever land that first real client. But the truth is, thriving on Upwork isn’t about luck. It’s about strategy—and you’re about to learn the exact system that turns beginners into booked-out freelancers.Inside this guide, you’ll discover how to craft a magnetic profile that stops clients mid-scroll, write proposal s...

Have you ever felt drained by trying to manage every situation and meet everyone’s expectations?In a world that encourages us to micromanage our surroundings—whether it’s relationships, careers, or even our own image—this book introduces a game-changing principle distilled into two life-altering words: Let Them.Let Them: How to Put Yourself First and Reclaim Your Life provides a clear, research-backed pathway for discovering...

Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to produce positive, immediate and lasting results.Whether the reader is an experienced manage...

Create a Tailor-Made Sales Strategy Using Lessons from the Field!When things don’t go well on a sales call, you probably ask yourself, “Why did I lose that sale?” . . . and then move on.But the question remains: Why did you lose that sale? Learning the answer can mean the difference between landing and losing the next sale. From a Good Sales Call to a Great Sales Call teaches you how to assess your strengths and weaknesses based on informa...

Eliminate the need for time or resources on formal training and get your teams up and running themselves--with only minutes of prep.Between workplace personnel being more culturally diverse than ever before, a generation of employees being raised attached to technology while avoiding human interaction, and an increasing culture of competitiveness that is constantly raising tensions between cubicles, it has become absolutely essential for managers to focus more on c...

Harness expert insights from Google, Meta, and TikTok to ace product launch, delight your customers, and accelerate growth with inbound strategies and outbound tacticsKey FeaturesSharpen your product marketing skills to make an impact within your organizationUnlock deeper insights through real-world examples to shape product development and drive exponential growthDiscover product marketing strategies, templates, and frameworks in this one-stop...

Everyone procrastinates from time to time. But when putting things off becomes a habit, it can be debilitating and have devastating effects. Clear, concise, and highly usable, The Complete Idiot's Guide® to Overcoming Procrastination, Second Edition, will help anyone who has a hard time getting things done - from the occassional procrastinator to the worst of the worst. This new edition is more streamlined and written to give readers strategies they can apply right away.

This book is about Scrum Master accountability. In companies that haven't fully transitioned to Agile, there isn't always a clear understanding of what a Scrum Master really is. In such organizations, the role of Scrum Master can be a little different from team to team; it can depend on the context. The Scrum Master having coaching skills can help an organization for positive change.

A practical guide to help introverts harness their natural gifts and entrepreneurial spiritThink you have to be loud and brash to be successful in business? Think again. The strengths and traits of the typical introvert lend themselves well to entrepreneurship, as well as “intrapreneurship” and a range of business roles. In The Introvert Entrepreneur, professional coach Beth Buelow shows readers how to harness their natural gifts (including curiosity, inde...

Welcome to the world of smart calling, where sales excellence is achieved through targeted communication, empathetic understanding, and the art of listening. In this age of information and connectivity, the traditional cold calling approach is being replaced by a more strategic and customer-centric method – smart calling.Gone are the days of generic scripts and one-size-fits-all pitches. The modern sales landscape demands a personalized and value-driven approach that resonates with...

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer service situations--and includes simple, eff...