This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networ...

This book constitutes the proceedings of the BPM 2024 Blockchain/RPA/CEE/Educators/Industry Forum held at the 22nd International Conference on Business Process Management, BPM 2024, which took place in Krakow, Poland, in September 2024.The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The CEE Forum deals with BPM research in Central and Eastern European countries, emphasizing the specific cha...

This book constitutes the proceedings of the BPM Forum held at the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023.The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brou...

This open access book explores cutting-edge solutions and best practices for big data and data-driven AI applications for the data-driven economy. It provides the reader with a basis for understanding how technical issues can be overcome to offer real-world solutions to major industrial areas.The book starts with an introductory chapter that provides an overview of the book by positioning the following chapters in terms of their contributions to technology frameworks which are key ...

This book constitutes the proceedings of the 15th International Conference on Perspectives in Business Informatics Research, BIR 2016, held in Prague, Czech Republic, in September 2016.Overall, 61 submissions from 16 countries were rigorously reviewed by 42 members of the program committee representing 21 countries. The selected 21 full papers and 3 short papers are included in this volume together with 2 abstracts of invited talks. This year again, the papers presented at the conf...

This book constitutes the refereed proceedings of the 20th International Conference on Business Information Systems, BIS 2017, held in Poznań, Poland, in June 2017. Big Data Analytics helps to understand and enhance enterprises by linking many fields of information technology and business. This year’s conference theme was: Big Data Analytics for Business and Public Administration.The 24 full papers presented in this volume were carefully reviewed and selected from 72 submissions. T...

This book constitutes the proceedings of two events held in conjunction with the CAiSE conferences and related to the areas of enterprise, business-process and information systems modeling: the 18th International Conference on Business Process Modeling, Development and Support, BPMDS 2017, and the 22nd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD, 2017. They took place in Essen, Germany, in June 2017.The focus theme for BPM...

This volume constitutes the proceedings of the 9th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in November 2016 in Skövde, Sweden. The PoEM conference series started in 2008 and aims to provide a forum sharing knowledge and experiences between the academic community and practitioners from industry and the public sector.The 18 full papers and 9 short papers accepted were carefully reviewed and selected from 54 submissions and cover topics related to informatio...

This book constitutes the refereed proceedings of the 14th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2023, held in Rostock, Germany, during May 31–June 1, 2023.The 10 full papers and 9 short papers included in this book were carefully reviewed and selected from 24 submissions. They were organized in topical sections as follows: management issues and people; development and requirements; modeling, technology and infrastructure.

This book constitutes the proceedings of the Blockchain, Robotic Process Management (RPA), and Central and Eastern Europe (CEE) Forum which were held as part of the 20th International Conference on Business Process Management, BPM 2022, which took place in Münster, Germany, during September 11-15, 2022.The Blockchain Forum is dealing with techniques for and applications of blockchains, distributed ledger technologies, and related topics."The RPA Forum brings together re...

This book constitutes the thoroughly refereed proceedings of six international workshops held in Tallinn, Estonia, in conjunction with the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, in June 2018.These workshops were:– The 5th Workshop on Advances in Services DEsign based on the Notion of Capability (ASDENCA)– The 1st Workshop on Business Data Analytics: Techniques and Applications (BDA)– The 1st Workshop on Blockch...

This book constitutes the proceedings of the 17th International Conference on Product-Focused Software Process Improvement, PROFES 2016, held in Trondheim, Norway, in November 2016.The 24 revised full papers presented together with 21 short papers, 1 keynote, 3 invited papers, 5 workshop papers. 2 doctoral symposium papers, and 6 tutorials were carefully reviewed and selected from 82 submissions. The papers are organized in topical sections on Early Phases in Software Engineering; O...