The veteran success coach offers practical strategies for projecting credibility at work and in life.For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn—until now. In Why People Don't Believe You Rob Jolles leverages decades of experience to equip readers with empowering and practical tools for building the kind of credibility that leads to business and social success.Jol...

Persuade, Don't Push! Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why ...

This revised edition of Robert Jolles’s classic book on sales technique features brand new material throughout, including illustrations, teaching aids, coaching techniques, and true implementation strategies!When you have a process, you have a way of measuring what you are doing. When you can measure it—you can fix it!Customer Centered Selling teaches the secrets of the world-famous Xerox sales training by reversing the conventional sellin...

Are You Reading... or Just Skimming?With over 600 million blogs flooding the internet and 7.5 million new posts published daily, it's no wonder most readers skim rather than absorb the content. Blogs entertain-but do they truly teach?For nearly two decades, Rob Jolles has been changing the game with the BLArticle®-a unique blend of brevity, insight, and impact. Now, in this powerful collection, you'll find 45 bite-sized, lessons in persuasion, performance, ...

“Avanessian takes a clear interest in his subject, and readers will appreciate his enthusiasm throughout the text, as well as the many citations that demonstrate his arguments’ grounding in research.” — KIRIUS REVIEWS — In Selling Senses, Armen Avanessian reveals how sensory engagement can transform customer behavior and supercharge sales. This pioneering guide introduces a dynamic approach to sales and marketing—one that moves beyond data to engage what truly drives consumber decisions: f...

Persuade, Don’t Push! Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why ...

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn – until now.Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believed. He leverages his over 30 years of experience to equip readers with empowering and practical tools for achieving business and social success.Jolles argues that credibility is as much about attitude as it is about aptitude. So-...

For some, projecting confidence and credibility is second nature. For others, it seems like a foreign language they'll never learn - until now. Rob Jolles delivers down-to-earth solutions for anyone looking to enhance the most basic need of all; to be believed. He leverages his over 30 years of experience to equip readers with empowering and practical tools for achieving business and social success.Let's face it - there are some of us who are born with a natural ability to effortle...

Persuade, Don’t Push!Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what a...

In a world with a surplus of ideas, what separates a good idea from a bad one? Learn how to cultivate a mindset that produces the kind of ideas people can't turn down.Most professionals cannot generate a solid idea. They either offer up tired or reused ones, or they generate lots of ideas but none that are worth pursuing.A great idea presents a well-formulated thought or plan of action that spurs growth, change, advancement, adaptation, or new insight. Worthwhile ideas move...

For anyone who has ever felt their voice isn't heard at work. This is a guide on how to empower yourself and others to communicate with people who think, act, and experience things differently than you do, and do so with more confidence, candor, and authenticity.Too often, people avoid difficult conversations; but these discussions often need to happen to bring people together so we can all succeed.There’s no denying that our workplaces are more diverse tha...

'A must-read for any executive seeking a re-set in a fast-changing world.' Grant Duncan, Senior Client Partner, Korn FerryWhether setting out on your career or already ensconced in the boardroom, you will not succeed on your own. You need others to choose to listen, buy into and come with you.Global leadership expert Larry Robertson highlights communication as the most critical yet least well practised aspect of leadership, using his 3 Qual...