Big Sur's scenic grandeur and formidable landscapes have inspired countless artists and writers to capture the essence of Big Sur's magic.Early pioneers struggled to carve out their meager farms and ranchos, a few ships plied the treacherous rocky coastline, some losing their precious cargos at night to vicious storms, gold miners worked the ghost town of Manchester, while loggers stripped tanbark, giant redwoods were harvested, and ranchers exported grizzly bears by boats, and more recent...

From the man the Wall Street Journal hailed as "the guru of Revenue Management" comes revolutionary ways to recover from the after effects of downsizing and refocus your business on growth.Whatever happened to growth? In Revenue Management, Robert G. Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left compani...

Driving Results Through Social Networks shows executives and managers how to obtain substantial performance and innovation impact by better leveraging these traditionally invisible assets. For the past decade, Rob Cross and Robert J. Thomas have worked closely with executives from over a hundred top-level companies and government agencies. In this groundbreaking book, they describe in-depth how these leaders are using network thinking to increase revenues, lower costs, and acceler...

This compelling tale of courage, heroism, and terror is told in the words of ninety-one sailors and officers interviewed by the author about their World War II service aboard fifty-six destroyer escorts. They reveal many never-before-told details of life at sea during wartime and, along with information found in secretly kept war diaries and previously unpublished personal photographs, add important dimensions to the official record. Unseasoned teenage recruits when they first went to sea,...

Now available in paperback, Robert F. Cross’ Sailor in the White House remains one of the most interesting and intimate books about Franklin D. Roosevelt. Secret Service agents, family, and old sailing pals share stories about their days on the water with America’s greatest seafaring president. The author argues that the skills required to be a good sailor are the same skills that made FDR a successful politician: the ability to alter courses, make compromises, and shift positions...

Strategic Learning in a Knowledge Economy defines unique and powerful ways that organizations can foster learning at the individual, group and organizational levels, a capability critical to both strategic objectives and business performance. The book explains how individuals and organizations learn, clarifying cognitive and social aspects of the topic. Readers will understand how learning enables organizations and individuals to better create, assimilate, and transfer knowledge. Strategic...

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"-a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on t...

By the time the British surrendered to the Japanese in February 1942 at the fall Singapore, nearly all white civilians had left Malaya. One remarkable exception to the white flight was Nona Baker, ‘a parson’s youngest daughter’ from Dunstable, Bedfordshire. Nona Baker and her brother, Vin, general manager of Sungei Lembing tin mine in Pahang, stayed behind in the Malayan jungle and were later adopted by Chinese guerrillas (who, after World War Two, would become the Communist terrorists of ...

On a quiet Saturday morning in August 2000, two explosions--one so massive it was detected by seismologists around the world--shot through the shallow Arctic waters of the Barents Sea. Russia's prized submarine, the Kursk, began her fatal plunge to the ocean floor. Award-winning journalist Robert Moore presents a riveting, brilliantly researched account of the deadliest submarine disaster in history. Journey down into the heart of the Kursk to witness the last hours of the twenty-three you...

What did it mean to be a hero in 1944? What does it mean today? On the 75th anniversary of the invasion of Normandy, these are the questions we ask ourselves as the world faces resurgent nativism, deep social divisions, and rising xenophobia. It’s no exaggeration to say that the gravity of our crises today echoes back to the crossroads of 1944. Finding St. Lo presents us with two distinct voices from the past. The authors are Gordon Cross and Robert Fowler: a medic and sergeant who served ...

Trainee therapists need to show practical competence through the production of client reports and case studies. Reporting in Counselling and Psychotherapy is a unique hands-on guide to this element of practical work. Using clinical examples to guide the reader, and a detailed analysis of case study and process report writing, it will show how to present clear, concise and properly presented reports. The book will be an invaluable tool, not only for those embarking on practical tra...

From the candy bar to the cigarette, records to roller coasters, a technological revolution during the last quarter of the nineteenth century precipitated a colossal shift in human consumption and sensual experience. Food, drink, and many other consumer goods came to be mass-produced, bottled, canned, condensed, and distilled, unleashing new and intensified surges of pleasure, delight, thrill—and addiction.In Packaged Pleasures, Gary S. Cross and Robert N. Proctor delve in...