A new edition of the classic travelogue exploring the Balkan Peninsula's political, social, religious, and economic past.From the assassination that triggered World War I to the ethnic warfare in Serbia, Bosnia, and Croatia, the Balkans have been the crucible of the twentieth century, the place where terrorism and genocide first became tools of policy. Chosen as one of the Best Books of the Year by the New York Times, and greeted with critical acclaim as "...

**An urgent exploration of a world in constant crisis, where every regional disaster threatens to become a global conflict, with lessons from history that can stop the spiral—from the New York Times bestselling author of The Revenge of Geography“Compelling and helpful . . . Kaplan’s analysis has enormous implications for U.S. strategy abroad. . . . His conclusion is the only right one.”—John Bolton, The Wall Street Journal**One of Fina...

**A stunning exploration of the Greater Middle East, where lasting stability has often seemed just out of reach but may hold the key to the shifting world order of the twenty-first century“Engaging . . . Even those who resist Kaplan’s tragic sensibility have much to learn from his look at the emerging Middle East and its recent history.”—National ReviewFINALIST FOR THE OVERSEAS PRESS CLUB’S CORNELIUS RYAN AWARD**The Greater Middle East, which Robert D. Kapl...

“The side that knows when to fight and when not will take the victory. There are roadways not to be traveled, armies not to be attacked, walled cities not to be assaulted.” —Sun-TzuWe live in dangerous times, when a new kind of leadership is required. Visionary and ruthlessly strategic, Warrior Politics extracts the best of the wisdom of the ages for modern leaders who are faced with the complex life-and-death challenges of today’s world—and determined to win.Sun-Tzu urges l...

**“[An] elegantly layered exploration of Europe’s past and future . . . a multifaceted masterpiece.”—The Wall Street Journal“A lovely, personal journey around the Adriatic, in which Robert Kaplan revisits places and peoples he first encountered decades ago.”—Peter Frankopan, author of The Silk Roads**ONE OF THE BEST BOOKS OF THE YEAR: The New YorkerIn this insightful travelogue, Robert D. Kaplan, geopolitical expert and be...

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton ...

On the world maps common in America, the Western Hemisphere lies front and center, while the Indian Ocean region all but disappears. This convention reveals the geopolitical focus of the now-departed twentieth century, but in the twenty-first century that focus will fundamentally change. In this pivotal examination of the countries known as “Monsoon Asia”—which include India, Pakistan, China, Indonesia, Burma, Oman, Sri Lanka, Bangladesh, and Tanzania—bestselling author Robert D. Kaplan sh...

Author of Balkan Ghosts, Robert D. Kaplan now travels from West Africa to Southeast Asia to report on a world of disintegrating nation-states, warring nationalities, metastasizing populations, and dwindling resources. He emerges with a gritty tour de force of travel writing and political journalism. Whether he is walking through a shantytown in the Ivory Coast or a death camp in Cambodia, talking with refugees, border guards, or Iranian revolutionaries, Kaplan travels unde...

A symbol for what is not there, an emptiness that increases any number it's added to, an inexhaustible and indispensable paradox. As we enter the year 2000, zero is once again making its presence felt. Nothing itself, it makes possible a myriad of calculations. Indeed, without zero mathematics as we know it would not exist. And without mathematics our understanding of the universe would be vastly impoverished. But where did this nothing, this hollow circle, come from? Who created it? And w...

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action.Now, using their ongoing resea...

Robert Kaplan first visited Romania in the 1970s, when he was a young journalist and Romania was a Communist backwater where "history had virtually stopped" since World War II. In Bucharest, Romania's capital, Kaplan discovered that few Westerners were reporting on the country—one of the darkest corners of Europe during the Cold War. In an intense and cinematic travelogue, Kaplan explores the history and culture of the only country in the West where the leading intellectuals have been righ...

The Hippocratic Oath commands all doctors to 'first do no harm' - what then makes a doctor cross that line to murder? A fascinating study of doctors on the wrong side of the law.In January 2000, world-wide headlines announced that Dr Harold Shipman, an English GP, had been found guilty of murdering fifteen of his patients. Before the trial, many assumed Shipman was an over-zealous doctor accused of going too far in providing comfort to dying elderly patients. This ...