In On Your Best Behavior: The Fundamentals of Etiquette, Professor Robert A. Shutt reviews the fundamentals of appropriate behavior practiced in the course of life. Everyday etiquette is essentially social etiquette, which has evolved to meet the needs of this century. Professor Shutt examines the historical roots of social etiquette and explains how its foundations remain relevant today - even as situations and circumstances change. All told, this program provides listeners with a solid u...

A nationally recognized business etiquette specialist, Professor Robert A. Shutt of Binghamton University reviews the strategies, guidelines, and appropriate behavior that can help people excel in a variety of professional environments. During the course of these lectures, Professor Shutt examines etiquette in situations such as the business dinner and the job interview. He shows how etiquette functions in the workplace and discusses such features as electronic-communications and sales eti...