With workplace stress and burnout at record levels, everyone needs to understand the mental health challenges we face at work. But these challenges can be hard to anticipate and manage, whether we're tackling our own sense of overwhelm or trying to help a colleague.That matters, not just for individuals, but for organisational wellbeing too. Poor mental health is miserable for the people affected; it's also bad news for success more widely.That's why we need to work on our ...

In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, whil...

The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive relationships with people you don’t like

Positive Psychology at Work brings the fields of positive psychology and appreciative inquiry together for the first time to provide leaders and change agents with a powerful new approach to achieving organizational excellence.Draws together positive psychology and appreciative inquiry in the context of leadership organizational challenges for the first timePresents academically rigorous and referenced material in a jargon-free, accessible mannerA...

This book applies the latest positive psychology research to coaching practice, providing a range of tools that will have an impact with clients.

Authored by masters in the field of coaching, this book is designed as a course textbook for those studying coaching in general, but with a specific reference to the updated competences introduced by the International Coaching Federation in 2020. It focuses on core coaching skills, knowledge, and developing self-awareness. This is a definitive text for coach training and go-to guide for those undertaking ICF-accredited programs throughout the world.This book helps readers equip the...

This unique book focuses on the common ground between coaching and mentoring, offering nine key principles for effective practice.

Do you want to be able to persuade, influence, or empathise with people in any situation? Do you want to be able to click with people instantly? Do you want people to trust you?This new Teach Yourself Workbook doesn't just tell you what emotional intelligence is. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal for people who want a more active style of learning. The book starts by helping you ide...

Why is coaching in organisations growing in popularity? Why do organisations need a coaching culture? The answer for many organisations is the search for competitive advantage and success in an ever changing world. The word coach is derived from the method of horse drawn transport – which was the quickest way to get from A to B. Today, the word has come to mean, in many quarters, an intervention that facilitates an individual unlocking their full potential. The sole purpose of this busines...

In education, resources and time are scarce, yet the demand for performance is sky high. School leaders invest money and labour into improving their schools, navigating trade offs along the way. But what if one of the biggest improvements we could make to our schools was something we already do? What if enhancing teamwork so that school teams thrive, was actually the secret ingredient to success?The Power of Teams explores evidence from across sectors, including education,...

Strong leadership is essential to the success of any organisation and in today’s world strong leadership must be realised at all levels. When leadership development fails, performance gaps increase. This adversely impacts company culture, delivery of organisational objectives and the bottom line. This book was written to change the way leaders think about and drive performance development for their leaders. It takes the guesswork out of performance development and the critical conversation...

Want to be seen as a good manager? Like the idea of being able to get the best from those you manage? Looking to create a positive working environment? If you manage teams and want to ensure you get the best performance from your team, then this book is for you.This book is adapted from a training course from a successful UK based training company. It combines five smaller individual management books by the same author.What will I learn?Managing Teams- How to...