The rise of experience design and service design is familiar to anyone involved in design practice. This shift from the design of artifacts to the design of intangible services and experiences calls for a new understanding of design's place in the world. If experience designers are unique in their ability to "design an experience," then understanding the nature of experience should be a priority. This book aims to build on our current understanding of experience design through the lens of ...

Persistent Fools: Cunning Intelligence and the Politics of Design explores the manipulative qualities of design, the unsustainability of capitalist rationalism, the anti-strategies of cunning intelligence, and new approaches for responsible and ethical design practice. Design is not a purely benevolent activity. Even in an age of human-centered design (or perhaps because of it), the practice is linked to deception. But rather than this being a downfall, Persistent Fools argues that we can ...

This edited book aims to ignite both an academic and practitioner-oriented discussion regarding the question how the business and government sector can adapt to today’s fast-changing climate. Specifically, the collection seeks to explore how businesses and policy makers can prepare for a world where freshwater is scarce, extreme weather events are common, floods and wildfires are frequent, and global sea levels rise by more than two meters. In addition to assessing incremental approaches, ...

In light of the climate crisis, businesses are expected to embrace sustainability to reduce their negative impacts on the environment and society, while at the same time strengthening their organisations’ positive impacts. Managing this alongside the traditional requirements of business requires careful handling, and it is small wonder that some are heralding the advantages posed by artificial intelligence (AI) as the missing piece of the puzzle. This edited book aims to present a balanced...

Using the theological work of Karl Barth as a resource for present-day inquiry, the contributors in this volume discuss the complex interconnections between the religious and the political designated by the term theo-politics. Speaking from various political and cultural contexts (Germany, the United Kingdom, the United States, Hong Kong, Taiwan, and the People’s Republic of China) and different disciplinary perspectives (Protestant Theology, Political Sciences, and Sociology), the contrib...

Most of us recognize that organizations are everywhere. You meet them on every street corner in the form of families and shops, study in them, work for them, buy from them, pay taxes to them. But have you given much thought to where they came from, what they are today, and what they might become in the future? How and why do they have so much influence over us, and what influences them? How do they contribute to and detract from the meaningfulness of lives, and how might we improve them so...

The informal economy – broadly defined as economic activity that is not subject to government regulation or taxation – sustains a large part of the world's workforce. It is a diverse, complex and growing area of activity. However, being largely unregulated, its impact on the environment has not been closely scrutinised or analysed.This edited volume demonstrates that the informal sector is a major source of environmental pollution and a major reason behind the environmental degrada...

This book presents a theory of learning that starts with the assumption that engagement in social practice is the fundamental process by which we get to know what we know and by which we become who we are. The primary unit of analysis of this process is neither the individual nor social institutions, but the informal 'communities of practice' that people form as they pursue shared enterprises over time. To give a social account of learning, the theory explores in a systematic way the inter...

“A fascinating short book” on the perils of 21st-century capitalism and its near-complete takeover of our everyday lives (New York Times Magazine)24/7: Late Capitalism and the Ends of Sleep explores some of the ruinous consequences of the expanding non-stop processes of twenty-first-century capitalism. The marketplace now operates through every hour of the clock, pushing us into constant activity and eroding forms of community and political expres...

This timely book provides a wealth of information to help city managers, policy analysts, and government administrators identify relevant urban environmental problems and an array of potential solutions, analyze policy solutions and outcomes, and communicate with the public regarding urban environmental problems and policies.

How can we design more sustainable industrial and urban systems that reduce environmental impacts while supporting a high quality of life for everyone? What progress has been made towards reducing resource use and waste, and what are the prospects for more resilient, material-efficient economies? What are the environmental and social impacts of global supply chains and how can they be measured and improved?Such questions are at the heart of the emerging discipline of industrial eco...

"An intelligent book that struggles honestly with important questions: Is the net turning us into passive knowers? Is it degrading our ability to reason? What can we do about this?" —David Weinberger, Los Angeles Review of BooksWe used to say "seeing is believing"; now, googling is believing. With 24/7 access to nearly all of the world’s information at our fingertips, we no longer trek to the library or the encyclopedia shelf in search of answers. We just ...