Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Method Method

Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down

by Eric Ryan, Adam Lowry, Lucas Conley ...

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf ... Read more

$9.99 CAD

An inspiring case study for the next generation of start-ups by the unconventional founders of Method.Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf
... Read more
Blind Spots

Why We Fail to Do What's Right and What to Do about It

by Max H. Bazerman, Ann E. Tenbrunsel ...

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco ... Read more

$21.99 CAD

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability to do what is right and how we act unethically without meaning to. From the collapse of Enron and corruption in the tobacco
... Read more
Bulletproof Problem Solving

The One Skill That Changes Everything

by Charles Conn, Robert McLean ...

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic ... Read more

$25.99 CAD

Complex problem solving is the core skill for 21st Century TeamsComplex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic
... Read more
Out of the Crisis, reissue

by W. Edwards Deming ...

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely ... Read more

$37.59 CAD

The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management.Now reissued for the managers and leaders of today!Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely
... Read more
"I Love You More Than My Dog"

Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

by Jeanne Bliss ...

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your ... Read more

$13.99 CAD

Hundreds of businesses have customers who admire them, but only an elite few have true advocates— passionate, loyal, vocal fans—who rave about them to anyone who will listen.Jeanne Bliss, who served as a senior customer executive at five major companies, says there’s no shortcut to becoming beloved—you can’t hire a fancy marketing firm to get there. You earn it by how you decide to run your
... Read more
Job Questions You Will Be Asked

by Natalie Fisher ...

You know that mastering interviewing thing is even more important than perhaps your ability to do a great job once you're hired.But when you actually go in for an interview, yo're not exactly sure yourself. ... Read more

Free

You know that mastering interviewing thing is even more important than perhaps your ability to do a great job once you're hired.But when you actually go in for an interview, yo're not exactly sure yourself.
... Read more
The Most Common Mistakes Committed While Setting Goals

Set The Right Goals and Get Things Done

by Maxim Dsouza ...

Series series Lean Productivity Books
"You need a goal to be successful" is well-known self improvement advice that you've heard before. But is chasing any goal a guarantee of success? What if you go after a target that you achieve after painstaking effort, only to realize that it didn't bring you any happiness.Despite reaching your desired goal, you still feel hollow, you still feel discontented, and you still feel incomplete. If ... Read more

Free

"You need a goal to be successful" is well-known self improvement advice that you've heard before. But is chasing any goal a guarantee of success? What if you go after a target that you achieve after painstaking effort, only to realize that it didn't bring you any happiness.Despite reaching your desired goal, you still feel hollow, you still feel discontented, and you still feel incomplete. If
... Read more
The Feiner Points of Leadership

The 50 Basic Laws That Will Make People Want to Perform Better for You

by Michael Feiner ...

**Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business."Exceptionally useful." —Entrepreneur**The Feiner Points of Leadership offers fifty insightful laws covering everything from managing tough bosses and difficult subordinates, to dealing with uncooperative colleagues, to overcoming ... Read more

$11.99 CAD

**Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business."Exceptionally useful." —Entrepreneur**The Feiner Points of Leadership offers fifty insightful laws covering everything from managing tough bosses and difficult subordinates, to dealing with uncooperative colleagues, to overcoming
... Read more
Balanced Scorecard Strategy For Dummies

by Charles Hannabarger, Frederick Buchman, Peter Economy ...

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis ... Read more

$16.99 CAD

A practical, easy-to-understand guide to Balanced Scorecard for busy business leadersThe Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals. Much less technology driven then other analysis
... Read more
HBR Guide to Thinking Strategically (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind ... Read more

$20.99 CAD or Free with Kobo Plus

The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind
... Read more
The Signals Are Talking

Why Today's Fringe Is Tomorrow's Mainstream

by Amy Webb ...

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you ... Read more

$15.99 CAD

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you
... Read more
Rebuilding the Brand

How Harley-Davidson Became King of the Road

by Clyde Fessler ...

In the early 1980s, Harley-Davidson was on the verge of bankruptcy. In the general public's opinion, quality was substandard-of both motorcycles and riders. Harleys leaked oil and were often broken down. Riders were roughnecks, out to raise hell. The Harley-Davidson brand was tarnished. What s more, the charges were true.By the mid-1980s, Harley couldn't produce enough bikes to keep the public ... Read more

$10.99 CAD

In the early 1980s, Harley-Davidson was on the verge of bankruptcy. In the general public's opinion, quality was substandard-of both motorcycles and riders. Harleys leaked oil and were often broken down. Riders were roughnecks, out to raise hell. The Harley-Davidson brand was tarnished. What s more, the charges were true.By the mid-1980s, Harley couldn't produce enough bikes to keep the public
... Read more
The Ten Equations That Rule the World

And How You Can Use Them Too

by David Sumpter ...

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and ... Read more

$14.99 CAD

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and
... Read more
The Penguin and the Leviathan

How Cooperation Triumphs over Self-Interest

by Yochai Benkler ...

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working ... Read more

$8.99 CAD

What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working
... Read more
The Art of Uncertainty

How to Navigate Chance, Ignorance, Risk and Luck

by David Spiegelhalter ...

**Named a Best Book of the Year by Forbes and The Economist“Valuable and rare.” —EconomistFrom our "greatest living statistical communicator" (Tim Harford) comes an invaluable, data-driven guide for understanding—and learning to embrace—risk and uncertainty in our daily lives.**How dangerous is our diet? How much of sports falls into the realm of luck? When authorities categorize a given event as ... Read more

$19.79 CAD

**Named a Best Book of the Year by Forbes and The Economist“Valuable and rare.” —EconomistFrom our "greatest living statistical communicator" (Tim Harford) comes an invaluable, data-driven guide for understanding—and learning to embrace—risk and uncertainty in our daily lives.**How dangerous is our diet? How much of sports falls into the realm of luck? When authorities categorize a given event as
... Read more
What is Lean Six Sigma

by Michael George, David Rowlands, Bill Kastle ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... Read more

$19.79 CAD

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the
... Read more
Conflicted

How Productive Disagreements Lead to Better Outcomes

by Ian Leslie ...

Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena.For most ... Read more

$18.99 CAD

Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena.For most
... Read more
Lean Six Sigma For Dummies

by John Morgan, Martin Brenig-Jones ...

Maximise the quality and efficiency of your organisation with Lean Six SigmaAre you looking to make your organisation more effective and productive? If you answered "yes," you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level—and this friendly and accessible guide shows you how. The third ... Read more

$19.99 CAD

Maximise the quality and efficiency of your organisation with Lean Six SigmaAre you looking to make your organisation more effective and productive? If you answered "yes," you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level—and this friendly and accessible guide shows you how. The third
... Read more
So, What's Your Proposal?

Shifting High-Conflict People from Blaming to Problem-Solving in 30 Seconds

by Bill Eddy LCSW Esq. ...

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for ... Read more

$13.73 CAD or Free with Kobo Plus

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for
... Read more
The Great Mental Models, Volume 3

Systems and Mathematics

by Shane Parrish, Rhiannon Beaubien, Rosie Leizrowice ...

Series Book 3 - The Great Mental Models Series
**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The third book in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models ... Read more

Was $18.99 CAD Now $14.99 CAD

**From the New York Times bestselling author of Clear Thinking and Farnam Street founder, Shane Parrish.The third book in the timeless Great Mental Models series.**Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields.Mastering a small number of mental models
... Read more
How to be a Brilliant Thinker: Exercise Your Mind and Find Creative Solutions

Exercise Your Mind and Find Creative Solutions

by Paul Sloane ...

Do you want to have great ideas? Do you want to break out of the rut of conventional thinking? Would you like to be a genius? Would presenting brilliant ideas help in your job, career and social life? How to be a Brilliant Thinker will help you to achieve all these ideals, by helping you to think in powerful new ways. It shows you how to harness techniques in lateral thinking, analytical thinking, ... Read more

$28.99 CAD

Do you want to have great ideas? Do you want to break out of the rut of conventional thinking? Would you like to be a genius? Would presenting brilliant ideas help in your job, career and social life? How to be a Brilliant Thinker will help you to achieve all these ideals, by helping you to think in powerful new ways. It shows you how to harness techniques in lateral thinking, analytical thinking,
... Read more
La chaîne de valeur de Porter

Identifier la création de valeur

by Xavier Robben, Amicie de Quatrebarbes, 50minutes ...

Series Book 12 - Gestion & Marketing
Un guide pratique et accessible pour comprendre le concept de chaîne de valeurParce qu’organiser, analyser et optimiser les processus de production au sein de votre entreprise mérite toute votre attention, la chaîne de valeur est ce qu’il vous faut ! À l’aide de ce modèle de gestion, proposé par l’économiste Michael Porter, vous distinguerez clairement ce qui crée de la valeur au sein de votre ... Read more

$14.99 CAD or Free with Kobo Plus

Un guide pratique et accessible pour comprendre le concept de chaîne de valeurParce qu’organiser, analyser et optimiser les processus de production au sein de votre entreprise mérite toute votre attention, la chaîne de valeur est ce qu’il vous faut ! À l’aide de ce modèle de gestion, proposé par l’économiste Michael Porter, vous distinguerez clairement ce qui crée de la valeur au sein de votre
... Read more
Fund Your Dreams Like a Creative Genius

A Guide for Artists, Entrepreneurs, Inventors, and Kindred Spirits

by Brainard Carey ...

Series series Like a Creative Genius
How to Get Others to Support Your VisionIf you have a dream that needs backing, be it an art project, an invention, or even a business, this is the book for you. Brainard Carey offers advice with solid examples of how building relationships with sponsors, investors, grant-makers, and patrons is something every creative person can pursue. Carey draws from his extensive experience and interviews ... Read more

$11.99 CAD

How to Get Others to Support Your VisionIf you have a dream that needs backing, be it an art project, an invention, or even a business, this is the book for you. Brainard Carey offers advice with solid examples of how building relationships with sponsors, investors, grant-makers, and patrons is something every creative person can pursue. Carey draws from his extensive experience and interviews
... Read more
How Risky Is It, Really?: Why Our Fears Don't Always Match the Facts

by David Ropeik ...

"Clear, balanced, and lively." -- Steven Pinker, bestselling author of How the Mind WorksARE YOU AFRAID OF THE "RIGHT" RISKS?Do you worry more about radiation from nuclear power or from the sun?Are you more afraid of getting cancer than heart disease?Are you safer talking on your cell phone or using a hands-free device when you drive?Do you think global warming is a serious threat to your health ... Read more

$35.69 CAD

"Clear, balanced, and lively." -- Steven Pinker, bestselling author of How the Mind WorksARE YOU AFRAID OF THE "RIGHT" RISKS?Do you worry more about radiation from nuclear power or from the sun?Are you more afraid of getting cancer than heart disease?Are you safer talking on your cell phone or using a hands-free device when you drive?Do you think global warming is a serious threat to your health
... Read more

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