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    Series Book 3 - Top Tips
    Research tells us that 80% of the people who fail at work do so for one reason—they do not relate well to others.How well you and your colleagues work together can make the difference between a successful organisation or a poor one.In this Top Tips for Interactive Skills in Business, you will find succinct ways to travel this sometimes difficult but in the end, most satisfying road to success in ... Read more

    $4.99 CAD or Free with Kobo Plus

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  • Dealing with Difficult People

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    Series series Collins Business Secrets
    The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive ... Read more

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    Series series Steps to Success
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  • Dealing with Difficult People

    Handling those crucial conversations

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    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... Read more

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