Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of dam...

Your stomach's churning; you're hyperventilating—you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies—in the form of damaged r...

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to mak...

This Harvard Business Review digital collection will give you the confidence and tools you need to write and speak successfully. It includes the HBR Guide to Persuasive Presentations, by presentation expert Nancy Duarte; the HBR Guide to Better Business Writing, by writing expert Bryan A. Garner; the HBR Guide to Negotiating, by negotiation expert Jeff Weiss; Failure to Communicate, by consultant and coach Holly Weeks; as well as HBR’s 10 Must Reads ...

El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como lassuyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente adeterminados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar?De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigacionesque explican nuestras respuestas emocionales ante personas difíciles y se muest...

Slim—it’s the state everyone wishes their body was in. And it turns out there’s actually a state of slim: Colorado, the place that boasts the lowest obesity rate in America. Now leading weight-loss researchers Dr. James O. Hill and Dr. Holly R. Wyatt reveal how slender Coloradans get and stay that way and show how you can achieve the same results—even if you live in Connecticut, California, or Canada!If you’re someone who has begun to doubt you will ever reach your ideal weight, he...

A woman upends her family’s Christmas gathering in Maine when she reveals a stunning family secret . . .In this compelling, heartfelt novel from the bestselling author of Tuscan Holiday and The Friends We Keep, a family reunited for the holidays explores the price of secrets, the power of regret, and the choices that can change everything . . .The Rowans’ rambling Maine farmhouse is just big enough to contain the family members gathered th...

Founder of VentureMom.com Holly Hurd recounts inspiring stories from women who have channeled their passions into money-making products and services, and delivers 12 steps to simplify the process and turn your idea into a budding enterprise.How did she do it? You’ve probably seen your share of moms lately thriving in the whirlwind of motherhood and entrepreneurship, having taken their designer onesie or gluten-free cookie and turned it into a profitable venture, an...

Most people regain weight after weight loss medications. You don’t have to.New weight loss medications like Ozempic®, Wegovy®, Mounjaro®, and Zepbound® (known as GLP-1s) can help you lose weight, but research shows that without a plan, the weight almost always comes back if the prescription ends. Losing the Weight Loss Meds is the first playbook designed specifically to help you transition off medication — and keep your hard-earned success for life.

In first-century Ephesus, life is not easy for women.A young wife meets her daily struggles with equanimity and courage. She holds poverty and hunger at bay, fights to keep her child healthy and strong, and navigates the unpredictability of her husband's temperament. But into the midst of her daily fears and worries, a new hope appears: a teaching that challenges her society's most basic assumption. What is this new teaching? And what will it demand of her?...

Not only are the Oak Tree Press authors wonderful writers, they are also great cooks. Meals often appear in their books. This cookbook assembles the best of their recipes along with author profiles and a bit about their books. contributors include: Amy Bennett, Holli Castillo, Lorna Collins, Lesley A. Diehl, Michael Eldridge, Nicola Furlong, J.L. (Janet) Greger, Shirley Skufca Hickman, Ann K. Howley, Marilyn Levinson, J. R. (John) Lindermuth, Nancy LiPetri, F. M. (Marilyn) Meredith, Sharon...

What would you do if you found your own name on a hit list? Seddon addresses this terrifying question in an explosive novel. One of the most exciting, brave and clever books I have ever read. The Hit List is my book of the year. Gillian McAllister, author of How to DisappearThis novel kept me guessing to the end. A twisty, intelligent thrill ride. Excellent! Will Dean, author of Black River**This meticulo...