Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC)...

From the New York Times bestselling author of Tonight in Jungleland comes the first biography in more than twenty-five years written with Bruce Springsteen’s cooperation—an intimate, powerful portrait that captures the enduring impact of the Boss: “Carlin gets across why Mr. Springsteen has meant so much, for so long, to so many people” (The New York Times).In Bruce, acclaimed music writer Peter Ames Carlin presents a startlingly...

Les confessions de Bruce Springsteen." Je suis peut-être président, mais lui c'est le Boss ", a récemment admis Barack Obama en évoquant Bruce Springsteen. Et, en effet, avec plus de cent vingt millions d'albums vendus, Springsteen règne depuis quatre décennies sur le rock américain. Plus qu'un phénomène musical, c'est un véritable phénomène culturel, en prise directe avec le coeur et l'âme des États-Unis. Mais surtout, le Boss est un individu exceptionnel, à l'his...

This text is among the first to reveal the intricacies of an airline’s Operations Control Centre; especially the thought processes, information flows, and strategies taken to mitigate disruptions.Airline Operations Control provides a deep level of description, explanation and detail into the activities of a range of highly professional and expert staff managing the ‘sharp’ end of the airline. It aims to fill a void as little is understood about this area, and very little is written...

Two missing boys. One fatal shot.When DCI Banks and his team are called to investigate the theft of a tractor from a North Yorkshire village, they're far from enthusiastic about what seems to be a simple case of rural crime. Then a blood stain is found in an abandoned hangar, two main suspects vanish without a trace, and events take a darkly sinister turn.As each lead does little to unravel the mystery, Banks feels like the case is coming to a dead end. Unt...

To reconstruct or not to reconstruct? That is the question facing many agencies and site managers throughout the world. While reconstructed sites provide a three-dimensional pedagogic environment in which visitors can acquire a heightened sense of the past, an ethical conflict emerges when on-site reconstructions and restorations contribute to the damage or destruction of the original archaeological record. The case studies in this volume contribute to the ongoing debates between data and ...

In 1987, workers installing irrigation pipes in an apple orchard in East Wenatchee, Washington, discovered a cache of Clovis materials. The uncovered bifaces—larger than most previously discovered Clovis artifacts with unmatched quality and quantity—had a lasting impact on archaeology. Flaked Stone Artifacts from the East Wenatchee Clovis Cache delineates not only the history of the site, but also describes the flaked stone artifacts, analyzes the manufacturing strategies indicate...

Pedro Gomez of ESPN was a beloved figure in baseball. His death from sudden cardiac arrest on Feb. 7, 2021, unleashed an outpouring of heartfelt tributes. He was 58, both a hard-nosed reporter and a smiling ambassador of the sport. These 62 personal essays soar beyond sports to delve into life lessons.Pedro, a proud Cuban American, was known for his dramatic reporting from Havana. Fully and fluidly bilingual, he did as much as anyone to bridge the wide gap that had...

From the #1 New York Times bestselling author of Ghost Story comes “an inspired thriller” (The Washington Post) about four Vietnam vets linked by a shattering secret and their global hunt to track down a brutal killer.Koko. Only four men knew what it meant. Now they must stop it. They were Vietnam vets—a doctor, a lawyer, a working stiff, and a writer. Very different from each other, they are nonetheless linked by a shared history and a d...

Celebrating Liverpool's cultural heritage, world-class sport and unrivalled musical legacy, this quiz book invites you to come on a wide-ranging exploration of this vibrant city. Peel away its many layers in the company of one of Liverpool's top Blue Badge tourist guides. These 22 tours will inspire you, your family, colleagues and friends to leap from page to pavement in the entertaining company of a local expert. Have fun!This book is a welcome addition to a seri...

The Post-Communist World in the Twenty-First Century presents studies by senior scholars and practitioners that are highly relevant to contemporary political challenges. The democratic vision that accompanied the collapse of communist regimes in the Soviet Union and East Central Europe has been replaced by a range of authoritarian, semi-authoritarian and democratic regimes, and growing division between Western and Russian influence. Russia’s invasion of Ukraine has led to renewed tensions ...

THE 12 MILLION COPY BESTSELLING AUTHOR OF THE LEWIS TRILOGY AND THE CHINA THRILLERSAWARD WINNING AUTHOR OF THE CWA DAGGER IN THE LIBRARY 2021'Enzo MacLeod is one of the most unusual crime solvers I have ever met.' BookBrowse'No one can create a more eloquently written suspense novel than Peter May.' New York Journal of BooksIn the third thrilling...