In an age of austerity, public leaders and managers face a range of external challenges - fiscal, social and political. Combining theoretical insight, empirical commentary and practical experience, this book examines how democratic political systems work and how public decisions are made - and how they could be made better.

This book brings together leading figures in democratic reform and civic engagement to show why and how better state-citizen cooperation is necessary for achieving positive social change. Their contributions demonstrate that, while protest and non-state action may have their place, citizens must also work effectively with public bodies to secure sustainable improvements.The authors explain why the problem of civic disengagement poses a major threat, highlight what actions can be ta...