There are international pressures on healthcare delivery because of increasing demand and rising costs. Maintaining quality while containing costs is a challenge in both privately and state-funded services. If service quality decreases, patients suffer and staff are often unhappy. Recruitment and retention become a challenge in services with perceived reduced quality. ContinuousValue Management offers a method of managing the tensions between cost, quality, and staff engagement. This book ...

This book is an introduction to quality improvement methods for dentists and other oral health professionals. It includes audit, which will be familiar to many dental professionals, and sets it in the wider context of quality improvement theory and practice. The book provides sufficient information to allow dental practices to undertake clinical audit and quality improvement using current best practice.The World Dental Federation has called for greater attention to quality in denti...

This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider improvement processes and how the reader can maximize these processes in their own organization....

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying c...

Fühlst Du Dich oft überfordert von Nachrichten, To-do-Listen und einem digitalen Alltag, der nie stillsteht? Wünschst Du Dir innere Ruhe, obwohl Dein Kopf ständig rotiert? Was wäre, wenn eine 2000 Jahre alte Philosophie Dir genau heute helfen könnte, klarer zu denken und gelassener zu leben?Dieses Buch verbindet die praktische Weisheit des Stoizismus mit den Herausforderungen der modernen Welt. Ohne esoterischen Umweg lernst Du, wie Du ment...

Fühlst Du Dich manchmal blockiert, als ob Dich unsichtbare Barrieren daran hindern, Dein volles Potenzial zu entfalten? Hast Du das Gefühl, dass Selbstzweifel, mangelnde Disziplin oder fehlender Fokus Dich davon abhalten, Deine Ziele zu erreichen? Dann ist es Zeit, Dein Mindset zu verändern und den Weg zum Erfolg zu ebnen.Dieses Buch bietet Dir die Werkzeuge, um De...

Ellen Novak is a hardworking college student who wants to get her degree and start her life after years of financial struggle. Alexander Cord is a widowed English professor who hides his loneliness behind a sardonic facade. School rules have kept them at arm's length all year long. But on the last night of Ellen's college career, the two of them risk everything to find out if their mutual attraction is more than just a classroom crush.

Typically entrenched and systemic, healthcare problems require the sort of comprehensive solutions that can only be addressed by a change in culture and a shift in thinking. Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book demonstrates how honest appraisal, intelligent planning, and vigilant follow-up have led to dramatic improvements in ...

First published in 1999, Illegal Drug Use in the United Kingdom provides a comprehensive review of information and interventions available in drug misuse in order to inform local drug policies. In keeping with the policy documents in both Scotland and England, the volume covers the breadth of possible interventions, rather than health care alone. Separate chapters review educational, policing and counselling approaches and discuss work with special groups such as rural drug users,...

"The Sound of Honey Falling" is the next poetic chapter in Alexis Cameron Stark's story. This full-length collection holds moments from significant seasons of Stark's life and dives deeper into the thick of grief, self-discovery, a global pandemic, family trauma and navigating relationships, new and old. In three parts, this book of poetry experiments with form, style and boldly telling buried stories so they aren't forgotten. Falling apart at the seams; falling out of love and friendships...