Informal counselors walk among us. They are our best friends, bartenders, siblings, parents, God parents, mentors, neighbors, activists, volunteers, teachers, coaches, and colleagues at the watercooler. They're all people who try to help— doing their best to listen, communicate empathy, and set boundaries, despite not having a fancy credential as an advisor or therapist. If you're one of these helpers, and you're tired of winging it in your relationships, this book is for you. This book is...