Active killer attacks frequently dominate the headlines with stories of seemingly random mass killings in school, campus, and workplace settings. Nearly all of the attacks are over before the police can respond, leaving unanswered questions as to why these attacks happen and what can be done to prevent them. Fatal Grievances: Forecasting and Preventing Active Killer Threats in School, Campus, and Workplace Settings takes a proactive view of active killer threat management and reso...

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities.By focusing on the empirical and strong theoretical underpinnings of critical incident management, and includin...