On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and lessons, Crisis Communications features an international cast of top contributors exploring emergen...

First Published in 1987. Representing a range of eighteenth-century research, these articles clarify or reorientate the historical origins of many of the chief themes of more recent business history. They include the areas of The Harburgh Company from 1716 to 1723; institutional experimentation in the London-Maryland Trade; banking in London in the 1700s; the pottery trade before 1780; the Birmingham Economy; Boulton and Wedgwood; financing the French navy; and directions of conduct in a m...