不同情境下，應對職場衝突必備實用句庫優化與上司、下屬、同事、客戶的合作關係更加釐清自己想達成的溝通目標根據全球職場衝突與合作調查（WWCCS），來自四十五個國家和美國五十個州，總共超過五千人的回應，近年來相較以往，百分之七十的人在職場上經歷更多的衝突。職場衝突的原因，除了傳統的歧視和工作量不堪負荷、過勞、管理不善，還增添許多新時代的挑戰，例如：疫情後遠距工作的職場轉變，年輕一代焦慮、壓力和憂鬱情緒的增加，導致寬容和理解減少，最終造成更多新的職場衝突。在注重人和的職場上，我們並非天生就知道如何回應別人的批評，或禮貌地詢問他人意見。兩位作者身為職場顧問，深知舊有的溝通模式已無法滿足新時代的職場環境，於是因應各式情境，提供了超實用的句式範本，適合在面臨衝突對話時，立即派上用場。工作上遇到棘手情況，應對句子即刻套用！・需要拒絕時（即使是對...

In the shadow of the Berlin Wall, murder is never an open-and-shut case . . .The award-winning, critically acclaimed Cold War crime thriller set in East Berlin - perfect for fans of Tom Rob Smith, Phillip Kerr and Joseph Kanon.____________________________________East Berlin, 1975 - When Oberleutnant Karin Müller is called to investigate a teenage girl's body at the foot of the Wall, she imagines she's seen it all before. But...

Seit Äonen trachten dunkle Mächte nach der Eroberung der Welt. Vor einhundert Jahren starben die letzten beiden Protagonisten dieser unheilvollen Entwicklung. Doch nun kehren sie zurück und setzen ihr zerstörerisches Werk fort: mitten in London. Sie kämpfen nicht nur gegen die Menschheit, sondern auch gegeneinander in: Dracula versus Frankenstein. Duell der Giganten. Folge für Folge löst die mutige und übermotivierte Polizistin Melissa "Missy" Smart mit Hilfe ihres neuen mysteriösen Unterm...

A secret State. A dark conspiracy. A terrible crime.Karin Müller of the German Democratic Republic's People's Police is called to a factory in the east of the country. A man has been murdered - bound and trapped as a fire burned nearby, slowly suffocating him. But who is he? Why was he targeted? Could his murderer simply be someone with a grudge against the factory's nationalisation, as Müller's Stasi colleagues insist? Why too is her deputy Werner Tilsner behaving...

An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or...

A gripping thriller set in 1970s East Germany, perfect for fans of Child 44, Phillip Kerr and Martin Cruz Smith.FOR THE STASI, IT'S NOT JUST THE TRUTH THAT GETS BURIED . . .The body of a teenage boy is found weighted down in a lake. Karin Müller, newly appointed Major of the People's Police, is called to investigate. But her power will only stretch so far, when every move she makes is under the watchful eye of the Stasi.The...

A pioneering work of dystopian fiction from one of Sweden's most acclaimed writersWritten midway between Brave New World and Nineteen Eighty-Four, as the terrible events of the Second World War were unfolding, Kallocain depicts a totalitarian 'World State' which seeks to crush the individual entirely. In this desolate, paranoid landscape of 'police eyes' and 'police ears', the obedient citizen and middle-ranking scientist Leo Kall discove...

How do you solve a murder when you can't ask any questions?The gripping new thriller from the bestselling, award-winning author of Stasi Child.East Germany, 1975. Karin Müller, sidelined from the murder squad in Berlin, jumps at the chance to be sent south to Halle-Neustadt, where a pair of infant twins have gone missing.But Müller soon finds her problems have followed her. Halle-Neustadt is a new town - the pride of the co...

Read by the authors.An essential guide to master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology ...

IN EAST GERMANY, SOLVING A MURDER CAN GET YOU KILLED . . .A gripping and intelligent thriller set in East Germany, during the worst winter in one-hundred years. Perfect for fans of Tom Rob Smith, Phillip Kerr and Joseph Kanon.____________________________________In 1978 East Germany, nothing is as it seems. The state's power is absolute, history is re-written, and the 'truth' is whatever the Stasi say it is.So...

The Stasi and MI6 clash in this gripping Cold War crime thriller, from the award-winning author of Stasi Child.______________________A man's body is found buried in concrete at a building site in the new town district. When People's Police homicide captain Karin Müller arrives at the scene, she discovers that all of the body's identifiable features have been removed - including its fingertips.The deeper Müller digs, the more...

This ground-breaking book explores the theoretical, clinical and training application of integrating mindfulness with all of the arts therapies, and includes cutting-edge contributions from neuroscience. Written by pioneers and leaders in the arts therapies and psychology fields, the book includes 6 sections that examine mindfulness and the arts therapies from different perspectives: 1) the history and roots of mindfulness in relation to spirituality, psychotherapy and the arts therapies; ...